TEKsystems is looking for a Business Analyst to work in the Dearborn area. This team is responsible for service and processes for ITO. For example the engineering team creates products and tools and this team will put a wrapper on it including incident, requests, fulfillment. On a day to day basis this person will be working on projects for service operations, business process/workflow definition, testing interface, metrics, incident and change requests, defining service offerings, what is needed for customers to consume the technology.
Top 3 Technical background (applications and infrastructure)
- This team faces off with more infrastructure people but testing and developing utilities will require them to have an application background (knowledge of SDLC)
2. 3+ years of experience as a Business Analyst
- Understanding of work flows
3. ITIL Knowledge
Bonus: Agile backgroundAbout TEKsystems:Join TEKsystems®, a leading IT staffing, IT talent management and IT services firm, and get your career on the fast track. We have more than 100 offices worldwide, and we partner with over 6,000 clients and place over 80,000 consultants per year. At TEKsystems, we seek to understand our consultants' skills, goals and interests, allowing us to present targeted job opportunities on a contract, contract-to-hire or direct placement basis. TEKsystems' leadership in the market stems from our sincere and personal commitment to driving the success of our customers, consultants and each other.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email email@example.com for other accommodation options.
A little about us:
TEKsystems provides corporations with IT staffing, talent management expertise and IT services, enabling them to meet their business objective.