Business Analyst
Dallas, TX
January 23, 2017
Position Type:
Full Time
Position Description

Find Your Forward as a Business Analyst at Fiserv, a FORTUNE™ 500 member, and join the industry leader in financial services technology. With more than 22,000 associates around the world, we’re pushing the boundaries of what’s possible in financial services with deep expertise and a commitment to innovation. We support our team with a collaborative work environment that values leadership and new ideas. Members of our Business Analyst team thrive on this environment to build the solutions that power more than 13,000 banks and businesses worldwide.

In this role, you’ll help build the technology responsible for our core services. Your work will influence the success of companies across the world. Members of our Technology team are experts in the field, working to evaluate and improve today’s systems while building tomorrow’s. 

Position Purpose:

A Business Systems Analyst serves as a subject matter expert to define both business and software solutions to meet the needs of our Clients. The role includes many diverse responsibilities ranging from initial analysis of Client needs through the delivery of the software solution. Whether it is a Client-Facing or internal project, the Business Analyst is responsible for capturing project requirements, designing comprehensive solutions and ensuring that the end deliverables satisfies the Client’s objectives and expectations.

The Business Analyst works closely with other members of the project team. This individual also works very closely with the Client on all aspects of their Implementation to include providing Administrator and User Training, System Configuration Consulting and assisting with support activities through the deployment of the Project.

Essential Job Responsibilities:  

  • Under general supervision, prepares business specifications from which technical specifications are formulated. Conduct preliminary investigation for project requests. Review requirements, specifications, test, support and training plans to ensure they are in line with business objectives.
  • Conducts analysis of business goals, objectives, and needs of the business environment.
  • Develop detailed Requirement document.
  • Strong communication skills.
  • Strong Client facing skills. Makes recommendations to improve business processes.
  • Assist in root cause analysis in order to recommend product enhancements or other appropriate actions to improve productivity for business units.
  • Utilize systems and data to resolve business related analysis and research to support business goals.
  • May provide financial or operational business related analysis and research to support business goals. Decision Making / Problem Solving.
  • Uses limited independent judgement to make decisions based on precedents and established guidelines.
  • Knows when to refer issues to supervisor and when to handle the issues.
  • Provides some supportive advice with limited impact on the use of resources.
  • Impact on resources limited to assigned department.
  • Auto Finance Industry Knowledge is preferred.
  • Auto Loan Origination Processing and Industry Knowledge is preferred.

The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.

Required Qualifications:


  • Bachelor’s degree in business, marketing, computer science and/or related field required.

Job Related Experience:

  • Minimum Job-Related Experience: 1-3 years work-related experience.

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