Wholesale Relationship Strategies & Insights (WRS&I), led by Fleur Twohig and part of the Wholesale COO, has been created to support the Wholesale lines of business in building a strategic framework that will enhance Wholesale relationships through the implementation of tailored strategies, governed processes, common infrastructure, and delivery of insightful, actionable and effective business and customer analytics and reporting.
This key role will report to the Transformation Management Office within Wholesale Relationship Strategies & Insights (WRS&I). The individual in this role will work as a dedicated business communications resource within a small team to develop, drive and support the critical communications roadmap for both the implementation of the new WRS&I CoE and the day-to-day communications needs of the leadership team.
In close collaboration with Corporate Communications, the individual selected will establish and execute upon the communication plans and deliverables for the WRS&I LOB engagement model, implementing team and Wholesale-wide business processes, clarifying roles & responsibilities, WRS&I team member communications, maintaining the WRS&I intranet site, and other projects as they arise. The individual will execute on multiple business-focused communication work streams, managing numerous deliverables simultaneously and will need to engage with a broad range of support partners in a matrixed environment. The individual must possess excellent written and verbal communication skills, including the ability to effectively communicate with varied audiences such as senior leadership, business partners, internal WRS&I team members, and line of business team members. Strong organizational and plan management skills are required. A key success factor for this role is the ability to distill and present complex concepts in a simplified, intuitive manner through deliverables such as presentations, newsletters, process documentation, email, etc.
Additional responsibilities include:
Team members support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.Required Qualifications
Other Desired Qualifications
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.