Business Director

NYC 299 Park Avenue (22957), United States of America, New York, New York

Business Director

The Treasury Management Marketing and Analysis team is looking for a head of Sales Effectiveness and Marketing.  This leader will lead a team of associates and partner with senior leadership to develop and deliver the sales infrastructure and strategy as well as improve sales effectiveness in Treasury Management in partnership with each of the Commercial Lines of Business.  The leader will provide actionable tools to increase sales effectiveness, create a client segmentation strategy and plan to implement different client treatment across segments and conduct client level analysis and retention strategies.  The role will also entail providing enhanced marketing strategy, lead generation and client planning to sales teams.  Additional accountabilities include: developing and implementing sale targets and incentive structure, conducting robust portfolio analytics on client portfolio to increase cross-sell and reduce attrition, generate sales performance metrics and segment reviews.  This leader will also be accountable for developing, enhancing and leveraging sales enablement tools including, sales playbooks, alerts, etc.

Critical to success will be his/her ability to connect and integrate objectives, navigate difficult conversations, prioritize between competing demands, and earn the confidence and trust of key internal stakeholders. 

The ideal candidate will have:

  • Ability to manage up, across, and down in a large organization and win support for change recommendations 
  • Ability to support and lead new business initiatives from ideation through implementation
  • Strong written and verbal communication skills 
  • Genuine intellectual curiosity and passion for achieving business results
  • Solid business judgment
  • Understanding of data environments/infrastructure and quantitative analytical/statistical skills 
  • Comfort establishing relationships with individuals in a wide range of job families

Basic Qualifications

  • Bachelor’s Degree in any quantitative field (Business, Computer Science, Math, Economics, Finance, Statistics, Science, or Engineering) or military experience

Preferred Qualifications

  • Master’s Degree in Business Administration (MBA) or other advanced degree
  • Experience in Commercial Banking and/or sales process role
  • Demonstrated results in developing and implementing sales management tools and process, preferably within a matrix organization
  • Demonstrated people management skills

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.


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