Business Intelligence & Analytics Associate

  • Company: The Hartford
  • Location: Hartford, Connecticut
  • Posted: November 22, 2017
  • Reference ID: 1703014

The Hartford's Enterprise Data Office - Business Intelligence & Analytics Enablement team is seeking a Business Intelligence Associate to work closely with our businesses and technical partners across the enterprise to enable the implementation of end to end Business Intelligence solutions. In this full-time position, the Associate will help drive Community engagement, train customers and provide technical support, assist with Proof of Concept evaluations using modern self-service BI tools, and act as a BI&A subject matter expert.

This role will provide the opportunity to research, learn and master the Business Intelligence Analytics tools we support as they engage with various members of our community. We regularly participate in evaluations of new tools, which means that we are often some of the first people to use them and become the experts to roll it out across the company.

The ideal candidate will have strong customer service skills, technical aptitude, natural curiosity, a willingness to learn and work towards making technical concepts understandable to business users.

The candidate will need to think critically to tackle complex challenges, thrive in a fast-paced, dynamic environment and help drive a cultural of delivering actionable data insights rapidly in a self-service manner.

  • Provide resident 'super user' BI&A tool expertise
  • Train and advise analysts in areas including:
    • Tableau development and visualization best practices
    • Building Alteryx workflows
  • Assist with Community Engagement activities such as Contests, Lunch and Learns and "Doctor Days"
  • Consult with business customers to develop strategies and governance practices that help move the business forward
  • Provide process and technical BI&A solutions to the lines of business to drive best in class usage of the appropriate tools
    • Own the creation of enterprise training materials for supported tools
    • Provide line of business technical support to expedite the effective usage of tools
    • Identify connection points across lines of business BI teams to drive enterprise problem solving
  • Assist with the demand intake process and work queue
  • Design, build, and maintain internal reports, processes, and analyses with a variety of business intelligence technologies (e.g. Tableau, Alteryx, SQL Excel)
  • Ongoing assessment of the enterprise Business Intelligence & Analytics (BI&A) landscape
    • Partner with various members of the BI&A community to understand and document tool usage, total cost, pain points, value achieved through modern BI processes and tools
  • Assist with new self-service tool Proof of Concepts and demos for business partners
  • Assist with evaluation and rollout of new BI monitoring and/or self-service tools
  • Evangelize modern BI execution and tool strategies to create a data driven culture
  • Perform other job-related duties as assigned


  • 0-2 years of hands on experience with business intelligence and analytics tools such as Tableau, Aleryx, Qlikview, IBM Cognos, SAS, Business Objects, R, R-Shiny, Python, etc.
  • Knowledge of data warehouse design and usage
  • Experience with agile BI project delivery methodology desirable
  • Intermediate level SQL skills highly desirable
  • Training material creation and delivery
  • Natural curiosity with a strong desire to learn, maintain, and apply knowledge of emerging BI&A tools, strategy, methodology, and general best practices
  • Strong team player that has a direct approach and is solution oriented
  • Comfortable working independently and collaboratively in an ambiguous environment on multiple concurrent projects
  • Highly analytical person with exceptional conceptual thinking skills equally comfortable coding and interacting with business partners
  • Outstanding verbal and written communication skills, with an ability to express complex technical concepts in business terms to effectively interface with all levels of management.
  • Entrepreneurial spirit - self-motivated, strong sense of ownership/accountability, and results oriented with the ability to manage time and schedules effectively
  • Customer focus: Strives to give customers the best service and takes the initiative to add value
  • Property & Casualty insurance industry experience a plus

What criteria do we use to Assess, Hire, Develop & Reward our workforce?

  • Data Analysis- Input, understand, analyze and act on data
  • Business Owner Mindset- Operate with keen business knowledge, expense, risk & controls driven mindset
  • Communication- Influence through a consultative approach
  • Customer Driven- Focus on "Harvest" - (our enterprise continuous improvement effort), innovative problem solving, and efficient local decision making for continuous improvement
  • Growth & Development- Maximize development of self and others

What Else Can You Tell Me?
The Hartford is committed to the education and growth of our Information Technology Professionals. A number of IT Certifications are available to enhance your career and growth potential. IT Professionals at The Hartford may qualify for a stipend up to $1000 per year for additional certifications

Behaviors at the Hartford
  • Deliver Outcomes - Demonstrate a bias for speed and execution that serves our shareholders and customers.
  • Operate as a Team Player - Work together to drive solutions for the good of The Hartford.
  • Build Strong Partnerships - Demonstrate integrity and build trust with others.
  • Strive for Excellence - Motivate yourself and others to achieve high standards and continuously improve.

Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age


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