Business Operations Director - 136985
Youngstown , Ohio
November 16, 2017
HealthCore, Inc., a health services research firm headquartered in Wilmington, DE, is currently seeking a Business Operations Director . Founded in 1996, and now an independently-operating subsidiary of Anthem, Inc., HealthCore provides the health care system, biopharmaceutical industry, academia, and the Federal Government with "real-world" evidence to improve the quality, safety, and affordability of healthcare. HealthCore's projects range from retrospective to large-scale, prospective studies in the areas of drug, vaccine, and medical device safety surveillance, risk management, pharmacoepidemiology, health outcomes, pharmacoeconomics, and comparative effectiveness research.

The Business Operations Director is a dynamic and highly experienced operations professional who will play an integral role in directing and managing HealthCore's Life Sciences Research business strategy and coordinating business development activities. You should have experience in the biopharmaceutical industry, with in-depth knowledge of post-approval life sciences (biopharmaceutical) company drug research, as well as superior project management and communication skills.

Responsibilities include:

Lead and manage the company's growing Life Sciences Research business through the development of business plans and formulation of proactive and directed strategic priorities for both new and existing business.

Understands all aspects of the business and partners with executive leadership to define strategy and successful criteria for the future

Translates strategy into defined tactics programs/projects priorities and timelines and ensures alignment and attainment of enterprises strategic plans to turn strategy into reality.

Provides research, analysis, and recommendations on the external environment as part of the development of strategic plans for the business unit.

Analyzes major competitor strategies and identifies and monitors changing patterns of competition and identify areas of opportunities to increase revenue and to strengthen corporate branding/position, marketing, and sales.

Builds and leverages relationships to provide innovative solutions to complex business problems.

Identify services of value to existing and potential key client accounts. Collaborate with research teams to ensure client satisfaction with our services.

Proposes opportunities to improve results based on continuous needs assessment.

Prepare sales reports and lead weekly meetings with business development and research teams to qualify and track leads to achieve organizational financial goals.

Coordinate efforts with marketing team to plan, develop, and produce promotional tools and communication vehicles to support corporate sales efforts and attend and represent HealthCore at industry meetings and conferences.

Collaborate with research teams to develop proposals and facilitate the contracting process.

Provides indirect leadership in mentoring and motivating business development sales directors.

Requires a BA/BS degree in a related field; 10 years of leadership/management experience in healthcare business and analysis with experience in project management including a 3-5 year strategic plan with corresponding tactical plans; or any combination of education and experience which would provide an equivalent background. Master's degree preferred.

Organizational, analytical, facilitation, consultation, negotiation, persuasion and project management skills required.

Demonstrated ability to listen to clients' needs, develop solutions to meet their requirements, and convey value to clients.

Collaborative and innovative with ability to assimilate knowledge and concepts across functional departments. Works within research operations in conjunction with business development and research teams.

Strong written and oral communication skills.

Superior technical knowledge in all areas of the life sciences industry, with in-depth knowledge of post-approval life sciences (biopharmaceutical) company drug research. Familiarity with late phase research, including pragmatic clinical trial (PCT) studies, preferred.

Relocation is not required; ability to travel may be required.

In addition to a dynamic work environment, HealthCore offers a competitive salary and an outstanding benefits program, including a 401(k) plan; health, dental, and vision insurance; discounted fitness club membership; life, AD&D, short and long-term disability insurance coverage; tuition assistance, paid parking, and an employee stock purchase plan.

HealthCore is headquartered in Wilmington, DE, midway between New York City and Washington, DC, with offices in Andover, MA and Alexandria, VA. As an independently operating subsidiary of Anthem, Inc., HealthCore offers the resources of the nation's leading health benefits company in a small company environment.

To learn more about us or apply for a position, please visit

Job Business Development/Planning

Equal Employment Opportunity Statement
Anthem, Inc. will recruit, hire, train and promote persons in all job titles without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or other status protected by applicable law. In addition, all personnel actions such as compensation, promotion, demotion, benefits, transfers, staff reductions, terminations, reinstatement and rehire, company-sponsored training, education and tuition assistance, and social and recreational programs will be administered in accordance with the principles of equal employment opportunity.

Title: Business Operations Director - 136985

Location: ohio-Youngstown

Requisition ID: 136985

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