Business Process and Controls III - (B3)
Austin , Texas
May 17, 2017
Requires in-depth knowledge and experience. Uses best practices and knowledge of internal or external business issues to improve products or services. Solves complex problems; takes a new perspective using existing solutions. Works independently, receives minimal guidance. Acts as a resource for colleagues with less experience. Key Responsibilities
  • Policy and Statutory
    • Provides input toward policy recommendations.
    • Able to work with Corporate Policy to address Q&A and other issues that may arise.
    • Has a strong understanding of the interconnection with upstream and downstream policy requirements.
    • Helps others to make decisions based on consistent application of policy and statutory requirements
  • Process Delivery
    • Has a strong understanding of the key upstream and downstream process elements that flow through their area and is able to identify key cause and effect points within the full end-to-end function.
    • Able to deliver multiple conflicting priorities
    • Actively uses established metrics to understand performance against individual, department or organizational objectives
    • Able to receive highly unstructured or inaccurate process inputs and deliver highly structured process outputs and decisions.
    • Able to identify needs for new KPI development to support organizational objectives.
    • Actively coordinates with others inside and outside the organization to address exceptions and identify continuous improvement recommendations
    • Able to field and manage escalations.
    • Strong understands the controls and reasons for them, including risk implications, within the process and business rules.
    • Ensures and drives integrity of process controls.
    • Has a strong understanding of the design of the tools and systems the organization uses/owns to delivery its processes and services.
  • Process Design, Build and Test
    • Able to develop desk top procedures of existing or new processes
    • Able to create advanced process maps for existing or new processes
    • Able to deconstruct processes and analyze end to end to understand control points, assess efficiency, assess business rules and policy implications, understand roles and responsibilities.
    • Able to design new processes, including integration points, that properly account for process and policy controls, efficiency, roles and responsibilities.
    • Fully capable to lead integrated design teams.
    • Fully capable to create and perform test scripts.
  • Change & Project Management
    • Functions as change agent
    • Able to lead projects of moderate to large scope
    • Able to lead teams
    • Uses formal change management tools and method, including effective socialization.
    • Uses formal project management tools and method
    • Able to develop effective training materials.
    • Able to lead the implementation of new processes and policies.
    • Able to project influence within the organization to improve process alignment and performance.
    • Able to project influence to functions outside the organization to improve process alignment and performance.
  • Decision Making
    • Foundation for Decision Making is expert knowledge of policy, expert knowledge of process (Reason for Processes, Marriage of Systems, Policy and Risk Management), expert knowledge or how to execute process,
    • Applies expert knowledge to the problem and provides correct solution path
    • Effectively and actively uses performance metrics in the decision process.
    • Understands the effects of decisions on the stakeholders.
    • Effectively considers the needs of the stakeholders
  • End User Support
    • Able to analyze trends and identify training needs.
    • Able to analyze trends and identify areas opportunities to reduce the necessity for inquiries.
    • Able to analyze trends and identify areas opportunities to improve self- service tools.
    • Able to improve support model design to meet changing needs of the stakeholders.
    • Understands technology and is able to leverage its ability to improve the end user support function.

Functional Knowledge
  • Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines

Business Expertise
  • Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

  • Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Problem Solving
  • Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

  • Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills
  • Explains difficult or sensitive information; works to build consensus

  • Bachelor's Degree
  • 7 - 10 Years of Experience
Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities.

A little about us:
A global leader in materials engineering solutions for the semiconductor, flat panel display and solar photovoltaic (PV) industries.

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