Business Process Consultant
Aurora , Illinois
January 27, 2017

McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. It starts with the chain of events you initiate when you work with McKesson Pharmaceutical - a chain that extends across the country and results in millions of people getting more from their healthcare.

As the leader in pharmaceutical distribution and supply chain management, McKesson Pharmaceutical delivers vital branded and generic pharmaceuticals, as well as over-the-counter products, to more than 40,000 customers in three primary segments: retail chains, independent retail pharmacies and institutional providers such as hospitals, health systems, integrated delivery networks and long-term care providers.



We base our distribution excellence on electronic order processing, asset management tools, a commitment to Six Sigma methodology, order accuracy and supply chain safety. We work with our customers on solutions - including supply management technology, world-class marketing programs, managed care and repackaging products and services - that help them meet their business and quality goals. Our entire team works to ensure patients receive their medications efficiently and begin the process of healing.



As the nation’s largest pharmaceutical distributor, US Pharmaceutical is committed to driving total pharmacy health for customers and ensuring that customers receive the right drug at the right time, every time. This commitment is underpinned by McKesson’s focus on providing customers with the industry’s highest product availability, intelligent ordering capabilities and unmatched service accuracy.



Join our team of leaders to begin a rewarding career.




About McKesson’s Six Sigma Organization


  • McKesson is the first healthcare company to have adopted Six Sigma back in 1999
  • Six Sigma generated over $230M in savings in FY ‘14
  • Strong track record of leadership development and career acceleration
  • Extensive training and development program with certifications


Current Need



McKesson’s Six Sigma organization is seeking to add a Business Process Consultant to its existing team in Chicagoland, IL.  This Consultant would be responsible for identifying, evaluating, and implementing operational improvements that generate millions of $ in cost savings.  More specifically:

  • Be a change agent to drive process change and value to our customers
  • Provide consultative services to senior executives and business unit partners including financial reviews, business case development, and strategic project identification 
  • Manage both tactical and strategic projects to deliver incremental revenue, cost reduction and working capital optimization
  • Maintain responsibility for project deliverables, timelines and stakeholder management
  • Leverage presentations to develop the storyline and key value drivers
  • Perform detailed analyses, synthesize results and deliver insights

Position Description



The Six Sigma Business Process Consultant will work closely with managers, directors and/or non-exempt employees. The position will require the ability to accomplish the following:


  • Plans, performs and implements process improvement initiatives (such as Lean or Six Sigma). Diagrams and evaluates existing processes.  
  • Organize, lead and facilitate cross-functional project teams. Develop metrics that provide data for process measurement, identifying indicators for future improvement opportunities.  
  • Collect and analyze data to identify root cause of problems. Measures performance against process requirements. Aligns improvement to performance shortfalls.  
  • Provides consultation on the use of re-engineering techniques to improve process performance and product quality.  
  • May deliver presentations and training courses including measurement, analysis, improvement and control. Surveys and analyzes best practices for techniques and processes. Communicates team progress. Performs cost and benefit analyses.
  • Leads process improvement projects within the business unit and of moderate complexity.  These projects could be provided by the business partners or defined independently.   
  • Coaching and mentoring of Yellow and Greenbelts will be required, although moderate. Receives little-to-no instruction on day-to-day work. The process improvement culture within the locations is moderate to high, possibly requiring moderate change management


Minimum Requirements

0-2 years business experience

Critical Skills

  • Strong financial acumen/experience in calculating cost benefit analysis and ROI (helping other Black Belts and Green Belts identify financial savings)
  • Self-motivated, organized and capable of pro-actively identifying, sourcing, and handling multiple projects (3-5 projects at any one given time) to successful completion  
  • Experience with cross functional projects involving executive level members as well as support staff and line level employees
  • Data analysis and predictive modeling experience; ability to execute complex analysis and synthesize into a storyline to socialize, influence and drive action across the organization
  • Advanced PC skills: Proficient in Microsoft Office including Word, Excel (v-look ups, pivots, If statements, charts, graphs), Access (query, table comparisons, build macros, build multiple links, create dashboards), PowerPoint and Visio (development of process flows, map design layouts, value stream mapping)
  • Excellent communication and interpersonal skills with ability to promote trust and collaboration to build strong relationships


Additional Knowledge & Skills

  • Exposure to Six Sigma and or other process improvement methodologies preferred
  • Minitab experience preferred
  • Solid P&L understanding and business acumen:  ROI, IRR, Cost benefit analysis, Sensitivity analysis
  • Experience as project leader of remote project teams preferred
  • Knowledge of the healthcare distribution industry is preferred
  • MBA preferred



4-year degree in related field or equivalent experience

Physical Requirements

General Office Demands

Benefits & Company Statement

McKesson believes superior performance – individual and team – that helps us drive innovations and solutions to promote better health should be recognized and rewarded. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it’s flexible enough to meet the different needs of our diverse employee population.

We are in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting.

But we can’t do it without you. Every single McKesson employee contributes to our mission—whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

McKesson is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.

Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

Agency Statement

No agencies please.

A little about us:
McKesson is in business for better health.

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