Business Process Improvement Project Manager

  • Company: RSM US LLP
  • Location: Kansas City, Missouri
  • Posted: March 20, 2018
  • Reference ID: req2840

Position Description

As a Management Consulting Senior Associate at RSM, you will work with mid-sized businesses in diverse industries and receive hands-on client experience with direct access to executive management. Working on numerous projects per year, you will work on several pieces of any particular assignment -- not just one small part - and you will feel a great sense of accomplishment when you are done. Working in a mutually respectful team environment helps our consultants perform at their best and advance their career and professional capabilities.

RSM's Management Consulting Group provides strategy and advisory assistance to help companies increase their overall efficiencies, effectiveness, and improve the IT alignment with the business functions and processes. Examples of projects include IT and business operational assessment, software selection, business analysis, process improvement, project management, operational improvements and technology maximization.

Consultants provide quality professional services to RSM's clients by performing the duties and responsibilities listed below:

  • Meeting with clients and conducting management consulting projects based on client needs

  • All engagements require process analysis, project management skills and the ability to work in collaborative teams

  • Facilitating user workshops to gather and document business needs, requirements and weaknesses and challenges

  • Assisting business users, project managers and IT leadership in optimizing the scope, benefits and risks of proposed projects

  • Conduct benchmarking research and analysis for IT spending, trends and industry practices

  • Provide leadership in working with solution vendors

  • Preparing reports on consulting services performed for clients, delivering reports where appropriate and discussing results and recommendations with clients

  • Working with clients to provide analysis, development and documentation of improvement opportunities; this may include implementation and training components

  • Completing client projects effectively and efficiently and maintaining a high level of proficiency

  • Traveling to client locations as required

  • As a consultant, you will jump start your career at RSM through a comprehensive training and induction period, where you will be exposed to all our consulting solution practices. This training will include:

    Basic Qualifications:

    • Bachelor’s degree in MIS, IT or Computer Science from accredited university

    • A minimum of 3-6 years of previous experience delivering Information Technology Integration, Outsourcing, and/or Management Consulting Services

    • Minimum 2 years’ experience working in a large organization, professional services firm or CPA firm

    • Must have experience delivering IT consulting services/solutions many of which encompass strategy, people, and process, technology and infrastructure components. Prior solution selling training is a plus

    • Verbal and written communication skills, ability to create effective requirements documents and review them with key project stakeholders at multiple levels of the organization

    • Basic understanding of IT application lifecycle and methods

    • Experience with any or all of the following highly desirable: ERP, CRM, financial reporting, portal, accounting systems

    • A proven track record of successful project delivery within F5000 companies or a similar resume in the SMB space working with CXO/Owner

    • Ability to travel up to 50% 

    Preferred Qualifications:

    • Functional understanding of IT operations and functions

    • Additional major or minor in Accounting is a plus

    • Ability to analyze details and summarize significant amounts of data

    • Ability to articulate, write and present information in a clear and understandable manner

    • Strong computer skills, including MS Office

    • Eagerness to contribute in a team-oriented work group

    • Motivated to work in a fast-paced environment

    • Strong ability to build and manage client relationships

    • Natural aptitude for solving problems

    • Self-starter who can work independently with minimal supervision

    • Driven to exceed client expectations

    • Ability to balance multiple priorities

    • Desire to learn and grow

    • Strong organizational skills

    Share this Job