Business Systems Analyst

  • Company: MetLife
  • Location: Cary, North Carolina
  • Posted: June 20, 2017
  • Reference ID: 62001-en_US

Job Location: United States : North Carolina : Cary  Alternate Job Location : United States : Florida : Tampa



MetLife is seeking a Business Systems Analyst to join our growing team in Cary, NC.  The team member will act as liaison between business partners, application development and testing support teams.  The Business Systems Analyst is responsible for eliciting, refining, documenting, reviewing and communicating requirements.  We need an innovative thinker to provide technical guidance concerning the business implications of application development projects, in order to meet project goals.   

In this position you will have the opportunity to put your experience and education to work in an energetic and highly collaborative environment where diverse thought and experiences are valued. Within the team and across the organization, there will be opportunity to acquire knowledge and experience in order to advance to project management or technical leadership positions.  

Our team does what it takes to get the job done and we do it together!  If you are self-motivated, analytical, organized, project focused, and can bridge business requirements and IT solutions; we would like to talk you about joining our team. Apply today.



  • Elicit, document and manage technical requirements to support a financial transaction processing system 

  • Act as a primary liaison between business users/BAs and AD/QA project team. 

  • Create, manage and analyze data.

  • Manage user expectations, changes to requirements and project scope.



  • Participates in gathering, reviewing, analyzing, and evaluating user needs. 

  • Participates in developing functional/technical requirements and functional design documentation

  • Supports QA and User Acceptance testing by obtaining test data

  • Document, maintain and communicate functional requirements. 

  • Support the design, review and implementation of test cases. 

  • Participates in discussions with Project Managers, developers, Test team and business users/Bas to support project objectives 

  • Actively participates in change management activities

  • Works with project leads to ensure compliance with System Development Life Cycle (SDLC)

  • Provides project status and escalates issues to project leads and management

  • Performs related duties as assigned or requested.


  • Bachelor’s Degree in Computer Science, Information Systems, Business Administration or other related field preferred, or equivalent work experience required. 

  • 1-3 years business  systems analysis experience

  • Excellent verbal and written communication skills

  • MS Office Suite:  intermediate skills in Word, PowerPoint and Excel, Project

  • SQL skills



  • Excellent interpersonal communication skills

  • Good understanding of Oracle highly desirable

  • Experience with Visio a plus

  • Financial or Insurance Industry highly desirable

  • Accounting, actuarial, or investments application experience desirable


At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.” 

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