Business Systems Analyst II
Bothell , Washington
September 27, 2016
Panasonic Avionics is the world leader in in-flight entertainment and communications, with most systems installed, most airlines served, and the industries deepest knowledge base, developed with over 35 years of consistent product innovation and committed customer service.

Job Summary
A Business Systems Analyst (BSA) is responsible for analyzing the business needs of our customers and proposes solutions to improve business results and operational effectiveness. A BSA will document complex business problems, elicit requirements, capture them, and create testing strategies. A BSA will also provide technical assistance to the IT staff to troubleshoot technical problems and help resolve them.

Major Responsibilities
• Analyze and document complex business problems utilizing Oracle modules like, but not limited to, OA, AR, AP, Inventory, Manufacturing, and BOM.
• Seek to align technology, specifically software applications, to meet overall business strategies.
• Translate customer requests into software requirement specifications using standard templates, use cases, and natural language.
• Assist in the creation of user guides, Frequently Asked Questions (FAQs), quick start guides, and training materials as appropriate.
• Actively provide implementation training, on-going application support, and maintain related documentation.
• Develop, implement, and participate in business testing strategies.
• Evaluate vendor products and services and make recommendations.
• Coordinate upgrades and rollouts for larger more complex projects.
• Ensure all software systems are operating as expected and support all end users of the systems in performing specified procedures.
• Provide technical assistance to IT staff in the detection and resolution of system problems.
• Communicate and report issues, status, and results to management.
• Provide status reporting, project updates, and problem tracking to internal customers.
• Work independently and under direction of project managers with users to define concepts.
• Drive and challenge business units on their assumptions of how they will successfully execute their plans.
• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Other duties as required to support and meet the needs of Panasonic Avionics Corporation.

Knowledge/Skill Requirements
• Expertise in Microsoft applications preferred, including Microsoft Windows, Project, Excel, and Word.
• Ability to prioritize work with minimal supervision.
• Strong organizational, interpersonal, and written/oral communication skills.
• Learning agility and curiosity to proactively learn new technologies and apply these capabilities to solve different business problems.
• Ability to multitask on multiple projects and work with different teams.
• Ability to be nimble, efficient, quick, and comfortable working in a fast-paced environment.
• Ability to understand challenges or underlying concerns, share ideas, and develop effective responses or elevate issues to higher management.
• Ability to lead initiatives and project teams.
• Ability to work with users on a daily basis to ensure project requests are accurate and timely.
• Uses skills as a seasoned, experienced professional with a full understanding of industry practices and company policies and procedures.
• Resolves a wide range of issues in imaginative as well as practical ways.
• Works on problems of diverse to complex scope where analysis of data requires evaluation of variable factors.
• Demonstrates good judgment in selecting methods and techniques for obtaining solutions.

Education/Experience Requirements
• 5+ years of direct work experience.
• Bachelors or Master's Degree in Computer Science, Systems Analysis, Business, or related field.

Other Requirements
• Domestic and International travel is required.

Location/Division: 3303 Monte Villa Pkwy, Bothell, WA 98021, USA Job Requisition: 1602145

A little about us:
Our people are the driving force behind passengers’ amazing entertainment experience and customers’ robust business platform.

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