Business Systems Analyst - US ODM Onboarding

  • Company: EMC is now part of Dell Technologies
  • Posted: January 05, 2017
  • Reference ID: 160012BW
*Dell IT is looking for a highly motivated business analyst to transform the business and deliver IT solutions supporting Dell’s world class Supply Chain.**This position will be responsible for driving strategic transformation in IT for the Supply Chain organization. The candidate will act as the liaison between the business, IT and delivery teams globally and will be accountable for understanding critical supply chain processes in detail (focusing on Dell’s supply chain security capabilities), providing guidance to the business and helping the team drive to the desired future state.* ** *Business Systems Analyst- US ODM Onboarding- Round Rock, TX* The candidate will be accountable for ensuring complete and accurate business requirements, partnering and helping facilitate sessions with the business team. Participates as an active and advocating member of the program team, working with business stakeholders and subject matter experts to develop and prioritize requirements while playing a key role in trade-off discussions. Understands program risks and helps the team understand business impact. A background in E2E Supply Chain Processes is desired. An understanding of IT constraints and the ability to negotiate to a positive program outcome is required. Although this is an IT role, the individual will work closely with the business team and be a valuable and strategic partner to the business and IT teams. Role will require occasional travel. * * - Collaborate with peers, team leads, and engineers, and third party vendors to resolve customer issues, maintaining complete ownership of issues from beginning to resolution - Facilitating complete and accurate business/system requirements - Coordinates across local subject matter experts to ensure solid business requirements and acceptance of the solution - Own the OEM message specification and handle the detailed communication of OEM message specification and interaction between Dell and ODM fulfillment systems - Support On-Boarding activities, which includes, new ODM/OEM enablement, current ODM/OEM – sustaining activities and rollout of new/additional capabilities - Assist Development and Support teams with identification of key performance metrics for this solution space. Use these to find re-engineering/continuous improvement opportunities - Provide input to test cases and defect/issue severity * * * * *Requirements* * * - Exceptional written and verbal communications skills, with proven experience interacting with a range of personalities and styles, to establish effective relationships at all levels of the organization - Able to quickly learn systems, processes, and procedures, grasp technical concepts, and adapt easily to change - Able to manage competing demands, multiple priorities, while remaining adaptable and flexible *Preferences* * * - Technical related experience or degree - Background in E2E Supply Chain Processes is desired - Understanding of IT constraints and the ability to negotiate to a positive program outcome is required * Dell is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages* ** ** **Job:** **Information Technology - Business Analysis* **Organization:** **Information Technology* **Title:** *Business Systems Analyst - US ODM Onboarding* **Location:** *TX-Round Rock* **Requisition ID:** *160012BW*

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