Business Transformation Manager
Columbus , Ohio
February 24, 2018
Job Summary

Crowe Horwath is seeking firm-wide Business Transformation Managers to lead cross-functional resources to automate and/or redesign significant aspects of the firm’s core service offerings and internal operations. Responsibilities include visioning, re-engineering processes, understanding as-is processes, identifying gaps and potential technology solutions, gathering requirements, agile/scrum/project management, team leadership, change management, executive communication, and working with solution or process leaders to create measurable metrics. He/She will collaborate with individuals across the firm to improve both the efficiency and effectiveness of business processes. This position may require some degree of travel.

  • Operational excellence experience including transformation, but also continuous improvement; Six Sigma certification is a plus
  • Experience in a variety of industries
  • Experience with internal functions, such as marketing, human resources, finance, and risk
  • Prefer experience with professional service firms
  • Experience in project and change management; certification is a plus
  • Product development experience is a plus, with Agile/Scrum methodologies
  • Cross-functional team leadership experience
  • Proven leadership skills demonstrating strong judgment, problem solving, and decision making abilities
  • Business, data, and financial analysis skills
  • Collaboration across various areas of solution/process delivery (e.g. product development, quality assurance, product support) and across various levels of an organization
  • Robotic Process Automation (RPA) experience is a plus, but not required
  • Executive communication skills

Minimum Qualifications:

  • 5+ years of experience required in process transformation/improvement initiatives
  • Domain expertise in a variety of industries and internal functions
  • Experience leading and managing cross-functional teams
  • Ability to synthesize and summarize large amounts of information 
  • Demonstrated strong communication skills as evidenced by ability to articulate business and technical concepts to diverse audiences
  • Must have a minimum of a Bachelor's Degree; MBA is a plus
  • Must have a solid reputation and references with previous clients, colleagues, partners, and contacts

Location: Flexible in the Midwest, prefers Chicagoland, Indianapolis, South Bend, Columbus.


The above statements are intended to describe the essential job functions and level of work performed by individuals assigned to this classification. They are not to be construed as an exhaustive list of all duties performed by personnel occupying this position.


Visit and find out what it's like to work with people who love what they do!





Company Overview

Crowe Horwath LLP ( is one of the largest public accounting and consulting firms in the United States. Under its core purpose of “Building Value with Values®,” Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. With a total of more than 3,000 personnel, Crowe and its subsidiaries have offices coast to coast. The firm is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Horwath International, one of the largest global accounting networks in the world, consisting of more than 150 independent accounting and advisory services firms in more than 100 countries around the world.

A little about us:
Crowe Horwath LLP is a public accounting, consulting and technology firm dedicated to connecting specialized knowledge with innovative technology to bring value to our clients.

Know someone who would be interested in this job? Share it with your network.