Cafe Clerk
Los Angeles , California
September 10, 2017
Job Description: The primary purpose of this position is to provide excellent customer service in the Cafe department. The incumbent is required to perform all tasks in a safe manner consistent with corporate policies and state and federal laws.

The associate is responsible for the functions below, in addition to other duties as assigned:
  • Provide excellent customer service in the café area by serving ice cream, yogurt, pastries, baked goods, coffee and various food items to customers, answering customer inquiries, and resolving customer complaints.
  • Complete customer transactions on the cash register.
  • Ensure the appearance of the café is pleasing to the customer and meets the requirements of the corporate office.
  • Stock and rotate merchandise on shelves and end-caps to ensure freshness.
  • Complete new plan-o-grams sent from the corporate office, put up signs to identify items on sale in weekly advertisements and take down signage when the sale is over.
  • Sanitize food preparation stations according to required local, state and federal health and food regulations, ensuring the highest level of standards for all product preparation.
  • Adhere to all Company recipes and measurements to ensure superior product presentation and provide top quality coffee and espresso shots for hot and cold beverages.
  • Educate customers on our products and services.
  • Follow state and federal health, safety and sanitation guidelines for all products.
  • Complete the duties of the Cashier/Clerk when required.
*All duties described in this document are to be performed in keeping with the core values and service attributes consistent with the Rite Aid brand and strategy.

Experience / Requirements:

The following qualities are required:
  • Ability to pass drug test.
  • Committed to providing customer service that makes both internal and external customers feel welcome, important, and appreciated.
  • Ability to preserve confidentiality of information.
  • Ability and willingness to move with purpose and a strong sense of urgency.
  • Ability to work weekends on a regular basis.
  • Ability to work day, evening, or night shift(s).
  • Accuracy and attention to detail.
  • Ability to organize and prioritize a variety of tasks/projects.
  • Ability to work within strict time frames and resolute deadlines.

The following qualities are helpful:
  • Ability to work extended days on an occasional basis.
  • Familiarity with industry/technical terms and processes.


High school diploma or general education degree (GED), No prior experience or training is required.

A little about us:
We create caring moments by delivering what matters most to our customers.

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