California Team - Applications
Location: Newport, Kentucky
Posted: November 19, 2016
Reference ID: 1722853455
Adecco is assisting a local client in recruiting for a current Call Center Representative job in Hebron, KY. As a Customer Service Representative you will interact with customers via telephone & email. If you meet the qualifications listed below please Apply Now!
Responsibilities for this Call Center Representative job include:
Provide live and non-live support to customers for verification of information and transactions.
Utilize administrative tools to assist in the analysis of customers information.
Troubleshoot and resolve customer-reported issues.
Identify customer concerns or requests for improvement and escalate appropriately.
Fully and accurately document customer interactions using a ticketing system.
When written communication to a customer is required, provide clear and accurate directions.
Effective verbal communications with customers and stakeholders.
High school diploma.
Excellent communication (oral and written), interpersonal, organizational, and presentation skills.
Ability to work effectively in a team environment.
Working knowledge of Microsoft operating systems and Office suites is required
Working knowledge of major browsers is a must.
Ability to use analytical thinking to effectively troubleshoot complex computer-related problems.
Proficiency in keyboarding.
Ability to multi-task.
Acquire and continually maintain the technical and product knowledge necessary to perform the job effectively.
Call center experience.
We have openings on Monday-Friday flexible schedules. Pay for this position is $12.00-$13.00 hr based on experience.
Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.
Click on Apply Now to be considered for this Technical Call Center Representative job in Independence, KY) or any related opportunities with Adecco.