California Team - Applications
Location:
Newport , Kentucky
Posted:
November 19, 2016
Reference:
1722853455
Adecco is assisting a local client in recruiting for a current Call Center Representative job in Hebron, KY. As a Customer Service Representative you will interact with customers via telephone & email. If you meet the qualifications listed below please Apply Now!

Responsibilities for this Call Center Representative job include:
Provide live and non-live support to customers for verification of information and transactions.
Utilize administrative tools to assist in the analysis of customers information.
Troubleshoot and resolve customer-reported issues.
Identify customer concerns or requests for improvement and escalate appropriately.
Fully and accurately document customer interactions using a ticketing system.
When written communication to a customer is required, provide clear and accurate directions.
Effective verbal communications with customers and stakeholders.
Qualifications:

Required

High school diploma.
Excellent communication (oral and written), interpersonal, organizational, and presentation skills.
Ability to work effectively in a team environment.
Working knowledge of Microsoft operating systems and Office suites is required
Working knowledge of major browsers is a must.
Ability to use analytical thinking to effectively troubleshoot complex computer-related problems.
Proficiency in keyboarding.
Ability to multi-task.
Acquire and continually maintain the technical and product knowledge necessary to perform the job effectively.
Call center experience.


We have openings on Monday-Friday flexible schedules. Pay for this position is $12.00-$13.00 hr based on experience.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on Apply Now to be considered for this Technical Call Center Representative job in Independence, KY) or any related opportunities with Adecco.




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