Adecco is currently assisting a top local company in their search to fill a Call Center Representative job in Temple Terrace, FL! These are temporary opportunities. You will be assisting customers with varying levels of questions, inquiries, or requests. Previous call center experience is a plus but not required. Apply Now if you meet the qualifications listed below!
Responsibilities for this Customer Service Representative job include:
- Interact with customers via telephone to provide information
- Process transactions and reply to inquiries about services
- Use computer system to track, gather information, and/or troubleshoot customer issues
- Record customer interactions, details of inquiries, complaints, or comments, as well as actions taken
- Maintain the highest level of customer service
- Refer unresolved customer issues to designated leadership for resolution
- Must have a High School Diploma or GED
- 6 months previous customer service experience
- Must be computer literate
- Excellent verbal and written communication skills
- Ability to make good decisions and resolve issues in a clear and calm matter
A little about us:
We partner with people to improve skills, teams and lives every day, and we help them achieve more than they ever thought possible.