Call Center Customer Service Representative
Location:
Ewing Township , New Jersey
Posted:
January 17, 2017
Reference:
100127974
Adecco has Call Center Representative job openings in the Ewing, NJ area! You will be responsible for responding to customer inquiries via phone and email while providing exceptional customer service. The ideal candidate is a highly motivated individual that is able to work at a steady pace. If you meet the qualifications listed below please Apply Now!

Do you have 1 year Inbound Call Center experience? Have you worked with a CRM (client relationship management) system?

Did you answer YES to these questions? If so, we want to talk to YOU!! For IMMEDIATE CONSIDERATION, email your resume to cindy.padilla@adeccona.com and call Cindy at 631-844-7521.

Employees will be responsible for:
• Responding to basic routine customer inquiries via phone & email using scripted responses
• Communicating clearly and concisely, via phones & email
• Handling diverse and sensitive issues for dissatisfied customers
• Utilizing multiple databases, internet and email to retrieve data, communicate and document calls

For any questions or more details, please call Cindy at 631-844-7521

Requirements:

Excellent verbal and written communication skills
Strong attention to detail
Ability to handle difficult customer situations
Strong PC (database, internet, email) skills

Shift Schedules:

9am to 5:30pm/9:30am to 6pm (extended hours 8am to 8pm 2 weeks per month during admin)

$16.50/hr. ($15.50/hr training rate)


8am to 4:30pm & 9:30 to 6pm (PLUS 1 Saturday per Month during test admins)

$15/hr ($14/hr training rate)


8am to 4:30pm/8:30 to 5pm (extended ours 8am to 6pm during test admins)

$14/hr ($13/hr training rate)

Have friends / family that are looking for work too? Earn extra cash with referral bonuses!

Equal Opportunity Employer Minorities/Women/Veterans/Disabled







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