Call Center Representative
Outbound call experience needed. Part time hours: Sunday - Thursday 2p - 8p Duties: Recruit prospective blood donors from a variety of sources by phoning individuals, groups, organizations, businesses, churches and schools. Contact previous, special, apheresis or whole blood donors to increase the frequency of donations and increase the number of donors at fixed sites or mobile unit blood drives to meet the collections goals. Positively impact the quality of service to donors and groups, increasing the availability of blood products. Coordinate reminder calls, follow-up, logging of data, maintenance of records and special projects to achieve established goals. 1) Computer experience, excellent customer service and problem-solving skills required. 2) Effective verbal communication skills 3) Ability to work with potentially difficult customers, and work in a fast paced environment is required. High school diploma or equivalent required. Minimum one year of telephone and customer service or telemarketing experience is required.
Apply directly to www.adeccousa.com. Immediate review with possible interview.