Adecco Staffing has Call Center Representative job openings for a premier client in the Ewing, NJ area. You will be responsible for responding to customer inquiries via phone and email while providing exceptional customer service. The ideal candidate is a highly motivated individual that is able to work at a steady pace. If you meet the qualifications listed below please Apply Now!
Employees will be responsible for:
• Responding to basic routine customer inquiries via phone & email using scripted responses
• Communicating clearly and concisely, via phones & email
• Handling diverse and sensitive issues for dissatisfied customers
• Utilizing multiple databases, internet and email to retrieve data, communicate and document calls
For any questions or more details, please call Sarah at 631-844-7625
Minimum of 1 year experience in an inbound call center
Experience utilizing a CRM (client relationship management) system
Excellent verbal and written communication skills
Strong attention to detail
Ability to handle difficult customer situations
Strong PC (database, internet, email) skills
9am to 5:30pm/9:30am to 6pm (extended hours 8am to 8pm 2 weeks per month during admin)
$16.50/hr. ($15.50/hr training rate)
8am to 4:30pm & 9:30 to 6pm (PLUS 1 Saturday per Month during test admins)
$15/hr ($14/hr training rate)
8am to 4:30pm/8:30 to 5pm (extended ours 8am to 6pm during test admins)
$14/hr ($13/hr training rate)
For any questions, please call 631-844-7625 or email firstname.lastname@example.org
The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions.
Adecco Group is an Equal Opportunity Employer.
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We partner with people to improve skills, teams and lives every day, and we help them achieve more than they ever thought possible.