Pay Rate/Salary: $50000-65000 / YearSupervise team members including performance management, discipline, career development and training
Direct hire opportunity with our highly reputable customer in the Southern Pines, NC area! We are seeking candidates to fill a permanent, full time opening as a Call Center Supervisor.
The Call Center Supervisor will manage and develop a team of customer service representatives in order to provide high quality, efficiency, and problem resolution to customers in a call center environment. The Call Center Supervisor will:
Handle escalated customer issues to ensure a high level of quality
Provide leadership to team regarding all customer correspondence and interaction
The Call Center Supervisor will have:
A four year degree
Experience managing and developing team members
Previous call center supervisory experience
A high level of communication skills
Ability to work in a fast paced environment
For more information or for immediate consideration, email your resume today to firstname.lastname@example.org .
Requirements4 year degree. Experience managing and developing teams. Call center experience.
A little about us:
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