McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. McKesson Business Performance Services (BPS) is a leader in physician and hospital revenue cycle management, physician electronic health record and practice management system technology, and strategic consulting services. BPS offerings are uniquely designed to help physician groups, hospitals and health systems, accountable care organizations, labs, and emergency medical service providers improve efficiency and grow revenues while staying current with the latest regulatory requirements.
We understand the importance of a system that works together. Your expertise, drive and passion can help us carry out our mission to improve lives and advance healthcare.
Join our team of leaders to begin a rewarding career.
The Care Coordinator will be responsible for the development of patient focused care delivery plans, along with coordinating, monitoring and evaluating the execution of the plans. The Care Coordinator will facilitate cost effective and quality patient care.
The Care Coordinator will act as a patient advocate and navigator by facilitating continuity of patient care and care transitions with external healthcare organizations and facilities. The Care Coordinator will also promote clear communication amongst the care team and treating clinicians by ensuring awareness regarding patient care plans.
The Care Coordinator will monitor the delivery of care by documenting care, identifying progress toward desired care outcomes and intervening to overcome deviations from the plan. They will assist staff in maintaining balance between the needs of the patient, physician(s) and contracted health plan.
The position will assist with data collection, health outcomes reporting and clinical audits. The coordinator is also responsible for monitoring utilization and, if necessary, discuss utilization of services with provider and recommending alternative options when appropriate.
The Care Coordinator will promote quality service by adhering to compliance policies, privacy, security and confidentiality policies and organizational standards set forth in the Code of Conduct.
Location: Phoenix, AZ
Develops and executes interdisciplinary care delivery plans by facilitating continuity of care and managing care transitions with external entities/physicians. Communicates care plans to care team members, facilitates scheduling procedures and/or appointments and implements organizational standards of care.
Monitors delivery of patient care by documenting care, verifying findings and reports, identifying progress or deviation from the plan, intervening to overcome deviation in the plan, and communicating regular updates to the appropriate caregivers.
Assists with data collection and evaluates outcomes of care and intervention effectiveness. Works with care delivery team to recommend changes to improve the quality of care while being cost effective.
Maintains organizational, professional and technical knowledge by attending educational workshops.
2-5 years experience in a clinical setting providing case management, care coordination, utilization management or disease management. Experience in a managed care/accountable care environment preferred. Knowledge of ICD10-/ICD9-CM and CPT coding preferred.
Strong clinical background - LPN, RN or Social Worker required
Knowledgeable about medical terminology, appropriate levels of health care treatment modalities, and the health care delivery system.
Highly organized and well-developed oral and written communication skills.
Excellent interpersonal skills with the ability to interface with physicians, medical personnel, and health plan personnel in a tactful, informed and customer oriented manner.
Demonstrates sound judgment, prioritization, decision-making and problem solving skills.
Able to maintain confidentiality with all aspects of information in accordance with practice, State and Federal regulations.
Basic PC skills, MS Office Suite.
RN, or LVN with current state licensure and/or MSW required. BSN, BA, BS preferred.