First impressions go a long way. If you love to help people, you may want to consider a career at U.S. Cellularâ. That's why we strive to make every customer experience one that leaves a lasting impression.
We consider this role the face of U.S. Cellular and the number one source of support for our Retail Wireless Consultants. Your passion for helping customers with their needs - whether it be directing them to a Retail Wireless Consultant to help them find the right phone plan, answering questions about accessories or simply helping them feel valued while they wait - makes you an important part of our U.S. Cellular team. Your ability to make our customers feel as if they are a guest in our home while truly listening to their needs will go a long way to driving business results for the company.
This role is a great way to gain entry to a company that operates by a set of values making up our "Dynamic Organization," values based on a culture of respect, integrity and trust. You'll be working for leaders who are dedicated to providing you with the kind of satisfying experience that will help you enhance the customer experience.
To begin, you'll need at least a high school diploma. Your outgoing personality, flexibility and willingness to learn and help others are also attributes that are needed in this role.
As you grow in the role, you'll be given the opportunity to help your fellow team with other store duties as well, including answering customer questions and taking bill payments. As you progress within the company, there may be opportunities for your own career growth.
Because you are passionate about being there for customers and your sales team when they need you the most, you'll have to work some evenings, weekends or holidays - but if you are looking for flexibility, we may be able to offer a part-time position or flexible hours that fit your needs too.
If you have what it takes to set the stage for an experience that addresses the customer as a whole, we'll be able to offer many great resources and rewards for a career that will make you proud.
U.S. Cellular is a drug-free workplace and committed to diversity and inclusion.
- High school diploma or state equivalency required.
- 6 months of customer service experience preferred, which may include retail sales, cashier, hostess, and general office.
- Strong organizational skills required.
- Cash handling experience required.