Adecco is currently assisting a local client in their search to fill an administrative job in Gahanna. This is temp to hire opportunity. As a scheduler you will be responsible for:
•Answering incoming calls from patients, referral sources, hospitals, insurance companies and any other person/entity needing to communicate with COUG
•Obtain patients demographic, insurance, referral, records and other necessary information in order to schedule the patient for an appointment
•Processes and maintains third party referral information and coordinates referral procedures with clinical units and billing
•Apply physician preferences and requirements when scheduling an appointment
•Reviews medical chart for past notes or communication to determine the best way to schedule a patient or distribute the phone call
•Interface with billing for insurance and authorization requirements
•Verifies eligibility and coordinates office and hospital procedures for proper pre-certification/authorization with third parties.
•Keeps current on the insurances we have contracted with and accept
•Maintains files for contacts and phone numbers for third party communication for all offices. Makes copies of forms that are distributed to patients.
•Assists patients with portal access, log-ins or issues.
•Willing to travel to other COUG locations for business needs
•Reviews and performs task requests by physicians or other employees
•Maintains strictest confidentiality
•Performs related work as required and other duties assigned
•Must have One year of experience working in a call center, and medical practice or an insurance organization.
•Knowledge of third party referral processes
•Skill in computer applications in word processing and spreadsheets
•Ability to read, interpret, and apply policies and procedures
•Ability to identify problems and recommend solutions
•Ability to establish priorities and coordinate work activities
•Ability to be an effective communicator with regular and frequent contact with patients, insurance companies, and other outside agencies
•Ability to establish and maintain effective working relationships with all internal departments
•High school diploma or equivalent
•One year of experience in a call center, medical office environment or health insurance organization.
Adecco provides one of the most comprehensive benefits packages in the industry to contract workers.
Click on Apply Now to be considered for this Central Scheduling job in Gahanna or you can visit our website www.adeccousa.com to search for other opportunities that are currently available.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
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