Business Analyst Project Manager - Shared Services and Banking Operations
Baltimore , Maryland
September 08, 2016
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.

As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

As a result of recent market events, Client Data Operations faces an unprecedented pace of regulatory and business change which is driving projects to improve the group's operating model, business processes and system capabilities, and we expect the pace of change to accelerate as the new regulatory environment clarifies.

This demand has generated an urgent need to re-enforce project management and business analysis capabilities in the project team. The successful candidate will operate across multiple projects, performing a variety of functions and must be:

- A skilled Business Analyst with a strong track record developing functional knowledge
- A strong proponent of project management discipline principle
- Motivated and excited by a role with changing priorities and objectives
- A good team player

Duties and Responsibilities

The role is multi-faceted and requires the candidate to manage projects that support a mandatory Data Operations CTB initiative to migrate Client Onboarding products and functions onto the strategic PIPE platform, a single platform for client account management.

Responsibilities include:

- Project Management
- Project planning and control
- Stakeholder management
- Status Tracking and Reporting
- Issue and Risk Management analysis
- Develop an understanding of current working practices in the line
- Lead detailed analysis with line staff, wider Ops groups and Business units to formulate and consolidate business requirements
- Document business processes
- Document business rules and reference data requirements
- Liaise with Operations to ensure that business requirements have been correctly understood and documented
- Liaise with IT colleagues to ensure that business requirements are clearly understood
- Become a key contact for IT colleagues to assist on query resolution during system design and build
- Produce and distribute minutes of analysis meetings
- Remain current with all other areas of analysis across the Change program
- Prepare test strategy and approach
- Oversee/carry out documentation of test scripts
- Oversee/carry out test execution
- Provide progress reporting through effective and meaningful metrics
- Co-ordinate and provide training for test users during UAT
- Plan, test and control deployment and verification process
- Produce user manuals and reference materials, as required
- Produce training materials and participate in the delivery of training, as required
- Input to production support of the deployed process/system, as required

Skills Required
- Demonstrated problem solving and business analysis skills (requirements elicitation and documentation)
- Demonstrated Project and/or Software Delivery Management skills (including risk management, planning and control)
- Demonstrated experience with testing coordination/execution
- Excellent written and verbal communication skills
- Ability to interact effectively with all levels of the organization
- Detail-oriented
- Ability to work well under time constraints and prioritize appropriately across multiple projects
- Advanced MS Office skills (including Excel, PowerPoint)

Skills Desired
- Experience in Data Operations (Client Reference Data)
- Experience in Client Account Management (Client Onboarding and Maintenance)
- Detailed understanding of Investment Banks and Operations
A little about us:
Since its founding in 1935, Morgan Stanley and its people have helped redefine the meaning of financial services.

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