St. David's North Austin Medical Center is part of St. David's HealthCare , one of the largest health systems in Texas, which was recognized with a Malcolm Baldrige National Quality Award in 2014. The 378-bed multi-specialty, acute care facility is dedicated to the highest level of women's health services, including maternity and newborn care with Level I, II and III nurseries at the adjacent St. David's Women's Center of Texas . The facility also features a 24-hour emergency department, the Texas Institute for Robotic Surgery , the Bariatric Center, heart and vascular center, neurology and neurosurgery, a kidney transplant program, inpatient and outpatient surgery, and acute inpatient and outpatient rehabilitation, among many others. St. David's North Austin Medical Center is also home to St. David's Children's Hospital . In 2012, 2013, 2015 and 2016, the hospital earned a national distinction for patient safety from The Leapfrog Group .
Responsible for providing on call spiritual care to patients, families and staff at times of crisis and death. Participates in providing patient specific care standards as directed, and follows service excellence standards to ensure high levels of patient satisfaction.
ESSENTIAL JOB RESPONSIBILITIES • Actively participates in the call schedule. (25%)
• Spiritual Support (65%)
o Discern patient's spiritual resources.
o Connects patient with internal and external resources for healing.
o Assists families in times of crisis/death with issues of grief, loss and logistical arrangements, providing emotional and spiritual support.
o Reduces anxiety and fear.
o Mediates conflicts.
o Offers prayer when appropriate.
o Communicates and provides appropriate referrals to other team members.
o Responds to referrals in a timely manner.
o Functions as a contact to the Ethics Committee.
o Contacts clergy at patient/family request.
o Reviews and documents appropriately in the patient's medical record (e.g. Meditech).
• General Duties (10%)
o Attends and actively participates in staff meetings, and attends called departmental meetings when necessary.
o Maintains compliance with required licensure, ethics and compliance training, annual mandatory N-95 Mask Fit testing and mandatory education as required.
o Actively utilizes and complies with facility principles of good communication and customer service standards, including use of AIDET and KWAKT as developed by the department.
o Performs other duties as required.
• Employee's conduct must reflect the Company's values and a commitment to the Code of Conduct ethics and compliance program.
• Employee reflects SDH Service Excellence standards in every interaction.
EDUCATION AND EXPERIENCE
Required: Bachelors degree in area of expertise and one unit of clinical pastoral education (CPE).
Reports to: Pastoral Care Coordinator; Director Quality Outcomes, Pastoral Care, and Infection Control
A little about us:
HCA is the nation’s leading private provider of healthcare services. Comprised of locally managed facilities which include 230,000 employees at over 160 hospitals, over 120 surgery centers and 100 urgent care facilities in 20 states and the United Kingdom