Cisco Infrastructure Engineer
Location:
Davenport , Iowa
Posted:
November 19, 2017
Reference:
RSM1109

Working with current and prospective clients of the Firm, use your talent to provide technology support to launch implementations, provide training and troubleshoot hardware and software issues for a variety of companies. Learn and grow your credentials by attending professional conferences, obtain certifications to expand your professional knowledge of network administration.  The Technology Solutions - Cisco Infrastructure Engineer will work as a business advisor to provide timely, high quality client service to our mid-market clientele. The successful candidate will have excellent communication skills (written and oral), problem solving skills, a strong work ethic, and good client relations.  

 

Responsibilities include:

  • Designing IT solutions with an emphasis within Cisco on standards and best practices

  • Manage the installation of Cisco infrastructure equipment, servers, personal computers, and software at client sites

  • Identifying and escalating cross selling opportunities

  • Establishing rapport and trust with key client decision makers

  • Meet with prospective clients, evaluate needs via technical assessments and deliver appropriate recommendations

  • Work closely with the Firm’s sales team to identify prospective clients 

  • Excellent verbal, written and interpersonal communication skills and ability to interact with external clients

  • Ability to multi-task and manage a variety of projects at once

Basic Qualifications:

  • Bachelor's degree in Information Technology or related field

  • Minimum two to three years’ experience with Cisco Systems related network design leveraging Windows, thin computing, networked storage and virtualization

Preferred Skills:

  • IT consulting experience with mid-market clients a plus

  • MCSE 2008 and/or CCNA certification

  • VMware & SSAN experience

  • Thin Client technology experience a plus

  • Strong customer service orientation

  • Strong problem solving skills and ability to provide hands-on technical support

  • Willingness to work out of various client offices

  • Willingness to travel throughout the regional area as needed



A little about us:
The leading provider of audit, tax & consulting services focused on the middle market.

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