Claim Adjuster Home Ops-Inside
Location:
Charlotte , North Carolina
Posted:
April 24, 2017
Reference:
54361-en_US

 

This position supports Metlife’s core values of putting the customer first, being the best, making things easier and succeeding together by providing a caring representative of Metlife to guide the customer through the claim process while working together on process improvements with the customer at the center of all our decisions. 


  • Interviews insureds, claimants and other parties to determine the facts of the claim.
  • Creates and documents claims file to comply with company guidelines and state regulations.
  • Reviews factual information to determine coverage and/or liability of all parties to the claim.
  • Determines value of the claim considering depreciation and actual cash value, negotiates and commits to the settlement, and moves claim to closure.
  • Resolves complaints, and participates in arbitration and/or grievance procedures.
  • Recommends subrogation and/or SIU referral. Manages pending claims to meet company quality criteria. Performs other related duties as assigned or required

 

A targetted candidate has been identified.

 

 

Required Skills:

  • 2-5 yrs. related business experience.

 

 

Preferred Skills:

  • Bachelor's degree preferred or equivalent business experience

A little about us:
MetLife offers life insurance, disability income insurance, car insurance, employee benefits and more.

Know someone who would be interested in this job? Share it with your network.