Adecco Group, a world leader with the recruitment of office professionals is currently recruiting for a Claims Analyst in Newark, DE with our client, a leader in the financial industry.
Claims Analyst will resolve customer merchant, credit, or ATM claims within compliance of company, and industry, policies and procedures.
Claims Analyst Responsibilities include:
Investigate and make decisions daily on incoming claims; resolve differences; answer service requests and inquiries received from various channels
May debit or credit customer's accounts as appropriate, process chargebacks or update customer regarding pending claims
Researches and resolves other general customer account inquiries as appropriate
Maintains internal operational and financial controls and ensures that they are observed for all assigned cases
Ensures that all cases are resolved in compliance with industry regulations and bank procedures, integrity levels of the department's case management system and financial controls
Associate is expected to meet or exceed department level benchmarks for productivity and quality
May provide support and training to other analysts within the department
Has thorough knowledge of the Claims Analyst function and handles more complex cases which require analytical and problem resolution skills
Claims Analyst Requirements
2 years of experience in Claims or Call Center
Claims Analyst Hours
Monday thru Thursday AND Saturday: 8am to 4:30pm
Monday thru Wednesday AND Friday & Saturday: 9am to 5:30pm
Training Hours: Monday thru Friday, 8am to 5pm (first 4 weeks)
How to Apply:
To be considered for this position, you must use the "apply now" button to submit your resume. If you have questions about the position please contact Tera Stahlhut at Tera.Stahlhut@adeccona.com.
Important information: This position is being recruited for by Adecco's National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the "apply now" button to submit your resume.
The Adecco Group is a Fortune Global 500 company and the global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.
We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions.