Claims Business Manager III
Los Angeles , California
December 14, 2017
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Job Summary

The Claims Business Manager III will work closely with the Property Claims Leadership Team to support them in setting and implementing the Property Claims strategy by leveraging data through reporting and a nalysis. The Cla i ms Business Manager III will perform sophisticated, comprehensive claims operational data analysis requiring advanced understanding of the business and analytical skills. This position will regularly review data and reach out to stakeholders in other lines of business and the management company. The position will work closely with Sr. field leaders and executive management in own department to set and implement strategy. The position will be responsible for the entire line of business, have supervisory responsibility and report to a Home Office Director or Vice President.

Essential Job Functions

This position applies analytical and statistical concepts in the analysis of data for Functional Directors and LOB leaders. Analyzes problems from multiple perspectives considering multiple stakeholders. Requires an advanced understanding of the business (financial, indemnity, expenses, objectives, key performance indicators, personnel, operations, strategic planning) Development of reports and presentations for LOB Leadership. Utilizes logic and reasoning to effectively create and assess solution options to complex issues. Applies multiple reporting platforms/data sources when considering costs, benefits, risks, timeliness and chances of success. Develops and coordinates consolidated reporting for executive management and functional leadership. Leads Claims Business special project teams and coordinates activities with other members of the team in order to insure business objectives are being met. Manages an assigned team of employees. Guides employees in critical thinking, decision making and problem solving. Development and mentoring of people within the group as well as other areas of the Company who have an interest in joining the team.

Education Requirements

Four-year college degree. Completion of, or actively pursuing a major insurance or financial designation.

Experience Requirements

External candidates should have a minimum of eight years of prior industry or related experience. The same time-on-job requirement is preferred for internal candidates Prior management experience is required.

Special Skill Requirement

  • Advanced understanding of the business organization and relationships and how they relate to the organizational goals, strategy and the stakeholders.
  • Demonstrated advanced analytical and reporting skills.
  • Technically advanced in using Microsoft Excel, Access and PowerPoint.
  • Competent in Finance & Business Intelligence Systems.
  • Understanding of Statistical analysis and Analytical concepts.

Farmers is an equal opportunity employer, committed to the strength of a diverse workforce.

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