/This position may be offered at the Client Management Executive or Client Management Executive Senior level, based on the background and experiences of the candidate./
/This position is located in Chicago, Illinois/
Your Talent. Our Vision. AtAIM Specialty Health(AIM), a proud member of the Anthem, Inc. family of companies, it's a powerful combination, and the foundation upon which we're creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care. This is an exceptional opportunity to do innovative work that means more to you and those we serve.
A critical line management role for AIM, the Client Management Executive is responsible for all client management efforts, including: strategic planning, consulting on optimal program design to fulfill the client's business objectives, and communicating program performance. Additionally, the Client Management Executive partners with internal resources to ensure AIM delivers service excellence.
Primary duties may include, but are not limited to:
Drives client management and planning including understanding program value, vision, and measures of success.
Acts as the primary client partner for solution implementation and client service.
Monitors, manages, and communicates AIM's overall value and proposition.
Acts as a trusted advisor for clients, proactively identifying opportunities to address client objectives (e.g., improve cost of care for their members).
Partners with AIM teams to promote client satisfaction, retention and drive enhanced value to the client via AIM solutions.
Leads salesexpansion activities including management and delivery of timely and accurate sales pipeline forecasting.
Drives contract renewal/negotiation, including ensuring pricing and contract terms are aligned with AIM profitability targets.
MayAdvise/train/mentor lower level Client Management staff.
_About AIM Specialty Health_
AIM Specialty Health (AIM) is a leading specialty benefit management company that promotes appropriate, safe and affordable healthcare services. We are a member of the Anthem family of companies, which is recognized as one of the nation's leading health benefits companies.
AIM provides innovative clinical solutions that focus on today's most complex and costly tests and treatments in radiology, cardiology, medical and radiation oncology, specialty drugs, sleep medicine, musculoskeletal and pain management, genetic testing, palliative care, and other emerging clinical areas.
With evidence-based medicine, technology, people and processes, we support clinical appropriateness review, provider collaboration and member engagement on behalf of more than 50 health plans, 40% of the Fortune 50 Employers, and 43 million members.
Today, our team includes more than 1,100 associates and features more than 600 licensed and board-certified physicians, nurses, and other healthcare professionals who engage with more than 330,000 health care providers across the country. These healthcare providers access our solutions and specialized clinical expertise through our online ProviderPortal and experienced contact center-based teams that is enabled by our business platform.
Our pioneering spirit and dedication to improve health care continues to produce significant industry-first advancements, quality recognition achievements, and high satisfaction rates. AIM is certified by the National Committee for Quality Assurance (NCQA) and has received Full Accreditation for Health Utilization Management from the Utilization Review Accreditation Commission (URAC.)
We maintain offices in Chicago, Deerfield, Schaumburg and Westchester, IL, as well as Glendale, CA.
To learn more, visit www.aimspecialtyhealth.com.
The qualified candidate will have
7 years of relevant experience in business or technology consulting, health plan/benefits management, or account management. (10 years' experience for the Senior level);
or any combination of education and experience, which would provide an equivalent background.
Strong analytical and problem-solving skills
Demonstrated commitment to serving clients
Excellent communication skills, including written, oral, presentation, and listening
Ability to collaborate with both internal and external partners
Proficient with office automation tools (MS Word, Excel, PowerPoint)
Experience with health plan management would be a plus.
Ability to travel from 20 - 30 percent of the time
/Anthem, Inc. is ranked as one of America's Most Admired Companies among health insurers by Fortune magazine and is a 2016 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at antheminc.com/careers. EOE. M/F/Disability/Veteran./
Equal Employment Opportunity Statement
Anthem, Inc. will recruit, hire, train and promote persons in all job titles without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or other status protected by applicable law. In addition, all personnel actions such as compensation, promotion, demotion, benefits, transfers, staff reductions, terminations, reinstatement and rehire, company-sponsored training, education and tuition assistance, and social and recreational programs will be administered in accordance with the principles of equal employment opportunity.
Title: Client Management Executive AIM job family 126796
Requisition ID: 126796
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