|As a Client Support Specialist , you will have the opportunity to develop and maintain strong client relationships with our Employer Groups Waiver Plan (EGWP) clients. You will be assisting these clients with enrollment needs for Medicare Part D (Med D) members. |
As the Client Support Specialist, you should have a vast understanding and working knowledge of Medicare Guidelines EDI protocols, EDI file layouts, and the enrollment process that directly impact member enrollment. You will be leading implementations for new and existing clients, while performing complex data analysis to identify and resolve enrollment related member issues.
As a Client Support Specialist you will: