Client Service Representative - Wealth Management
Location:
Los Angeles , California
Posted:
November 19, 2017
Reference:
RSM587

Position Description

  • Serves as the primary contact for Wealth Advisor inquiries and account service issues.
  • Provides administrative support, which may include scheduling appointments and maintaining calendar and contacts using Microsoft Dynamics and Microsoft Outlook.
  • Prepares new account paperwork for on-boarding, monitors account set-up and addresses any follow-up issues.
  • Interfaces with RSM, Schwab and Fidelity Institutional Investment Platform and other vendors/custodians to assist with client service matters.
  • Proactively resolves requests from Advisors which may include tracking information, gathering data from multiple sources, and creating reports and presentations using PowerPoint, Excel, or other programs.
  • Assists in monitoring client’s investment portfolios and providing updates and progress reports to Wealth Advisor for rebalancing of asset allocation models.
  • Prepares cover-letters and fax correspondence to prospects and clients.
  • Prepares agenda items, reports, and other materials for prospect / client meetings.
  • May be asked to participate and be involved in client and prospect meetings.
  • Responsibilities include but not limited to:  organizing files, verifying billings, proofreading, formatting documents, handling mail, and performing other duties as assigned, including maintaining records required for compliance.
  • Cash Management – monitors deposits/withdrawals and cash balances and assisting in the rebalancing the portfolios, as necessary, to accommodate the changes in cash position.
  • May be asked to assist with security trades and the review of executed trades.
  • Will participate in achieving the Wealth Management Team goals and objectives.

Basic Qualifications:

  • Business Experience of 1 or more  years in the Wealth Management or Financial Services industry with Client-Service experience
  • Proficiency with Microsoft Excel, Word, and PowerPoint
  • Good follow-up and communicative skills in working with prospects and clients
  • Detail-Oriented; High-Initiative; Enthusiastic; Good Communicative Skills

 Preferred Qualifications:

  • Associate Degree, or Undergraduate Degree (preferably in Business)
  • Experience with Schwab Institutional, Fidelity WealthCentral would be helpful

Your Team:

  • You’ll be working as an integral part of a Wealth Management Team of 3-Advisors, which works with high-net-worth individuals, families, and business owners to help them meet their financial goals and long-range objectives.


A little about us:
The leading provider of audit, tax & consulting services focused on the middle market.

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