Client Service Representative - Wealth Management

  • Company: RSM US LLP
  • Location: Los Angeles, California
  • Posted: January 13, 2018
  • Reference ID: RSM587

This position is a part of the growing Los Angeles, CA office of RSM US Wealth Management LLC and will work with advisors and other team members to serve a client base consisting of high net worth families and business owners.

  • Assist with multiple client and practice related projects at one time

  • Serve as the primary contact for Advisor inquiries and account service issues

  • Monitor clients' financial investment portfolios to provide updates and progress reporting, rebalancing of asset allocation model and implementing of recommendations for portfolio rebalancing

  • Monitor deposits/withdrawals and cash balances, rebalancing the portfolio as necessary to accommodate the changes in cash position

  • Process trades (buys/sells) and cost basis adjustments

  • Prepare & facilitate reports for Advisor for client review meetings

  • Assist in development of comprehensive financial plans for clients to identify problem areas, make recommendations and select appropriate investments compatible with the client's goals, risk tolerance, time horizon and expected rate of return

  • Use various tools (e.g., Black Diamond, eMoney Advisor, Morningstar, CRM) to research and provide investment portfolio and insurance analysis for prospects and clients

  • Consistently follow procedures to be compliant

  • Assist with the development and implementation of various marketing efforts 

    Basic Qualifications:

  • Good communication skills for working with prospects, clients and team members

  • Undergraduate Degree in a financial planning related field (business, tax, finance, or accounting)

  • Business experience of 3 or more years in the Wealth Management, tax or Financial Services related industry

  • Must be very detail oriented

  • Acceptable compliance record in prior position(s)

  • Ability to work, efficiently, effectively, and independently in order to see projects through to conclusion.

  • High proficiency in Excel 

    Preferred Qualifications:

  • Ability to become registered as an Investment Adviser Representative (Series 65 or designation such as CFP, CFA, ChFC)

  • Experience with Schwab Institutional, eMoney Advisor, Black Diamond, and other financial planning software tools including CRM systems

  • Basic knowledge of income taxes and effects of portfolio transactions on income taxes

  • Basic knowledge of investments

  • Advanced experience with Microsoft office

  • Excellent verbal and written communication skills

  • Demonstrated client service skills

  • Strong mathematical and analytical skills

  • Strong attention to detail, accuracy and problem solving skills

  • Excellent organizational skills with the ability to prioritize multiple tasks, projects and assignments

  • Self-motivated and possess a sense of urgency

  • Strong ethical and professional standards

  • Flexibility, adaptability and strong team orientation 

  • Ability to support the presentation of material to clients and prospective clients as part of a team


    Your Team:

  • You’ll be working as an integral part of a Wealth Management Team of 3-Advisors, which works with high-net-worth individuals, families, and business owners to help them meet their financial goals and long-range objectives.

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