Client Services Manager

  • Company: Adecco
  • Posted: November 12, 2016
  • Reference ID: 2141669521
¿ Requirements gathering from a data perspective for an on boarded case. ¿ Work with Business Systems Analysts to ensure that data requirements are fully integrated into software development requirements and both teams are fully aware of any changes that may affect the other. ¿ Work closely with Project Management on requirements changes and fully vet change approval workflow of said changes before given to Data Analysts and Team Leads. ¿ Ensure adequate requirements are documented and approved by the client, Project Managers and ECA DS management. ¿ Resource planning and communication ¿ Stay up to date on all assigned cases and be able to give a current status update at any time. ¿ Take charge of any arising issues on an assigned case by facilitating meetings, setting up incident calls and providing solutions to overcome obstacles / dependencies.

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