Dell is hiring for a Client Solutions (CS) Marketing Communications Consultant in our Round Rock, TX location. This position will own the CS marcom tech/tool roadmap and ensure it built into Global Marketing Tech team’s roadmap. Responsibilities include:
* Represent CS marcom in agency/supplier selection (request prioritization, cost analysis, saving commitment etc)
* Represent CS marcom in tech choice (ensure comparability to legacy system, harmonize stakeholder interests, testing etc)
* Onboarding (drive attention and commitment , training, piloting, scheduling and ensure progress, ensure resource budget, process in place)
* Maintenance (trouble shooting, continuous upgrade, content migration etc )
* Agency management (contract, service level, escalation etc)
* Own next gen marketing penetration roadmap from tech/tool point of view
o Support core marcom transformation projects launch such as Dynamic BAU banner, mobilized catalog, Demand Gen marcom transformation -
o Own the goal setting for SLA, cost, quality improvement through specific tech/tool, track progress, to ensure usage rate, savings target met
o Establish related report and analysis to support decision making to reduce capacity drainer and increase creative effectiveness
o Data inflow, outflow management (naming convention, metadata, etc)
o Tool usage process optimization, user discipline and governance, driving behavior change and ownership
* Education or experience on application of computer science in marketing, digital experience preferred; Bachelor's Degree plus 8 years of relative experience
* Marketing operation experience, good understanding of user environment
* Solid project management experience
* Good business acumen, financial acumen, can do budget estimation, ROI analysis
* Good communicator
o Has the passion on the changes brought by the technology!
o Key competency: Innovate, Inclusive, Simplify
o Understand database and good analytical ability
Listen. Learn. Deliver. That’s what we’re about.
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**Job:** **Marketing Communications*
**Organization:** **Global Marketing*
**Title:** *Client Solutions Marketing Communications Consultant - Round Rock, TX*
**Requisition ID:** *16000Z2J*