Client Success Specialist III
Location:
San Francisco , California
Posted:
February 08, 2017
Reference:
1700017D
Client Success Specialist III

Detailed Description and Job Requirements

Drive maximum adoption of Oracle solution and identify/drive product expansion opportunities via high value relationship with the client.

Work with data providers to develop long term partnerships to ensure they remain successful by realizing the full value of their investment in working with the Oracle Data Cloud. Responsible for maintaining a high level of client satisfaction by being a liaison between our partners, Oracle Data Cloud's internal operations and external Channel Partners. Identify product expansion/up sell opportunities. Responsible for sharing information across the Partner Manager team via defined methods.

Job duties are varied and complex utilizing independent judgment. 5 to 7 years of professional experience. Demonstrated experience in AdTech with an emphasis on client facing relationships. Understanding of the AdTech ecosystem and how data plays a key role in marketing. AdTech Industry experience is required.

Locations : SF, SEA, DEN, NYC
Qualifications:
Drive maximum adoption of Oracle solution and identify/drive product expansion opportunities via high value relationship with the client.

Work with medium sized clients to develop long term partnership with our clients to ensure they remain successful by realizing the full value of their investment with us to ensure client continues/renews contract with Oracle. Responsible for maintaining a high level of client satisfaction by being a liaison between our clients and Oracle*s internal operations. Identify product expansion/up sell opportunities. Responsible for sharing information across the CSM team via defined methods.

Job duties are varied and complex utilizing independent judgment. 5 to 7 years of professional experience. Demonstrated experience in package systems implementation (CRM, ERP, Consulting experiences) or client facing relationship experience. Understanding of various technical architectures and operating systems. Industry experience is desired.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

Oracle will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of San Francisco's Fair Chance Ordinance.

A little about us:
Oracle is shifting the complexity from IT, moving it out of the enterprise by engineering hardware and software to work together—in the cloud.

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