Join Us! Fiserv has been named to FORTUNE® magazine’s 2016 list of World’s Most Admired Companies. This is the third consecutive year the company has been named to the list, which is a definitive benchmark of corporate reputation.
"Our people are the foundation upon which this recognition is based and I'm very proud of their commitment to client excellence. Their dedication to serving our clients each day is what makes Fiserv one of the most admired companies in the world." - Jeffery Yabuki, President and Chief Executive Officer
About our Business:
The Card Services business at Fiserv provides complete debit, credit, prepaid and ATM payment services to financial institutions as well as Accel®, a premier payments network. Our products, services and strategies allow our clients to maximize revenue, increase customer acquisition, improve retention, reduce expense, minimize risk and increase share of wallet.
The Adjustment Specialist is the primary point of contact between the client and Fiserv Card Services Team who effectively communicates appropriate dispute resolution processing for all Pinned Networks in efforts to deepen Fiserv product penetration. This position reviews/processes claims in a timely and accurate manner that supports the departments Service Level Agreements while maintaining awareness of all Pinned Networks processing timeframes, regulations, and any processing changes. The Specialist performs data input of adjustment requests using various network and Fiserv applications, balancing and research to resolve issues, with the goal of maintaining loss ratios of less than 1% of annual generated income.
· ● Good organizational skills with the ability to prioritize, multi-task and work accurately within deadlines in a fast
pace, changing environment.
· ● Ability to work overtime when requested is necessary
Reports To: Supervisor Client Operations Support Adjustment Dept.
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