Clinic Flex Pool: Customer Service Coordinator PRN
New Orleans , Louisiana
September 23, 2017
Tulane Medical Center is looking for an Operator (Customer Service Coordinator) for a PRN position in the Clinic Flex Pool.

Summary of responsibilities:
  • Responsible for ensuring that all phases of the clinic registration process (interviews, pre-admission verification of Insurance coverage, pre-certification and collection of co-pays) are completed in an accurate and timely manner in order to guarantee that maximum collection is achieved. That all processes are conducted according to state, federal, and corporate regulations. Provides superior customer service. Performs all other duties as assigned.

II. Position Requirements: (Minimum qualifications for the position)
A. Licensure/Certification/Registration: N/A
B. Education: Some college preferred.
C. Experience: Two or more years of Physician Practice/Hospital Admit/Business Office experience or college degree.
D. Special qualifications: Must be able to successfully complete established competencies for the position within the designated probationary period. Knowledge of Insurance/Managed Care rules and guidelines. Excellent written and oral communication and guest relation skills with strong computer skills. Experience in working effectively in a fast paced environment. Skilled in maintaining information as confidential. Excellent organizational and problem solving skills. Able to adapt to changes in assignment. Must successfully complete mandatory training as set by clinic administration.
E. Hours of work: 8-5 weekdays, up to 4 days

A little about us:
HCA is the nation’s leading private provider of healthcare services. Comprised of locally managed facilities which include 230,000 employees at over 160 hospitals, over 120 surgery centers and 100 urgent care facilities in 20 states and the United Kingdom

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