Looking for a excellent Clinic Assistant III candidate to work in a beautiful hospital located in the bay area! Candidate should be able to perform the following:
Demonstrates appropriate procedures for in scheduling clinic visits and hospital services. Schedules return patients appointments according to clinic policy and scheduling guidelines.
Determines pre-registration status and ensures accurate registration of patient, including updating accurate demographics and insurance information; validating authorization.
Answers the phone promptly and courteously according to telephone Standards. Records messages accurate and appropriately assists the callers by providing clear information and/or transferring the call to location.
Handles complaints and problems promptly and courteously. Maintains patient confidentiality at all times
Maintains a clean, safe and orderly environment for the patients, family and clinic personnel. Includes, but is not limited to: maintaining supplies, equipment and forms; notifying appropriate personnel when cleaning and repair of equipment is needed; following infection control policies; maintaining knowledge of life safety, patient safety, fire and electrical safety and disaster plan.
Participates in ongoing professional development and competency assessment, and communicates additional training needs to direct supervisor. Attends staff meetings, orients new staff, and cross-trains for positions in assigned or other areas.
Completes other duties, as assigned.
Candidate must meet the mininum requirements in order to qualify for this position!!
Education: Bachelors Degree preferred and/or High School Diploma or GED equivalent
Experience: Insurance and authorization experience preferred
Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
Knowledge, Skills, and Abilities
These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.
Demonstrates strong customer service skills in all interactions with patients and family. This includes both telephone and face to face situations. Communicates with patients/families, and other health care team members, in and efficient, professional and courteous manner.
Demonstrates active listening skills and supportive, professional behavior at all times.
Maintains confidentiality of all materials, information gathered.
Ability to use and apply standard business communication skills (spelling, handwriting/penmanship, grammar, writing, verbal, listening)
Ability to maintain accurate records
Ability to organize, plan and gather information.
Attention to detail
Ability to follow directions from one or more managers
Ability to follow standard operating processes and procedures
For immdidate consideration please send an updated resume no later than the COB October 28th, 2016 since manager are seeking great candidates!
A little about us:
We partner with people to improve skills, teams and lives every day, and we help them achieve more than they ever thought possible.