Functions as the in-unit lead Clinical leader for a large account, system or multiple accounts under the same contract or multiple contracts in a defined region.
Manages the daily operations of nutrition services through direct supervision of both non-exempt employees and entry-level exempt professional employees.
-Directs daily operations of nutrition programs and ensure customer and client satisfaction levels are met.
-Establishes and executes operating standards, implements quality improvements, manages the budget and communicates them to other departments.
-Maintains and develops client relationships and client satisfaction for nutrition services.
-Promotes nutrition services and stays current with most recent nutrition-related trends, research, policy, certifications, and standards of practice.
-Manages employees to ensure they meet goals, cost controls deadlines, and collect outcomes.
-Ensures compliance with all federal, state and local regulations as well as Sodexo/client policies and procedures (e.g. Health Dept., HIPAA/Privacy Act, Joint Commission, quality assurance, safety, operations, and personnel).
-Assists in the development of new business service(s) for the client, regional or national initiatives, projects, and implements the service program(s).