McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Specialty Health, our products and services span the full continuum of specialty patient care. From the initial phases of a product life cycle and the distribution of specialty drugs, to fully integrated healthcare technology systems, practice management support, and ultimately to patient care in the communities where they live, we empower the community patient care delivery system by helping community practices advance the science, technology and quality of care.
We have a vision —that the long-term vibrancy of community care will be achieved through the leadership of physicians committed to clinical excellence and innovation, enabled by close collaboration with our organization and our deep clinical, operational and technological expertise.Every single McKesson employee contributes to our mission—by joining McKesson Specialty Health you act as a catalyst in a chain of events that helps millions of people all over the globe. You’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.
Join our team of leaders to begin a rewarding career.
Systems Analyst – Laboratory will function as a subject matter expert and
analyst for clinical application functions including Laboratory, Pharmacy, EHR,
and any other clinical application or system used by the practices. This
will include implementation and support on project plans; addressing goals,
deadlines, testing, implementation and post-live support of assigned laboratory
applications like Orchard Harvest, Orchard Copia, and Labdaq, as well as other
types of applications.
Systems Analyst responds to and processes all activities for the maintenance
and support of lab, pharmacy, and EHR platforms to meet specified strategic and
management objectives for the organization as well as for the individual user
markets. Additionally, this position is responsible for the daily system
performance and escalation of issues to the appropriate technical staff,
functional staff, and/or vendor representatives. The Application Systems
Analyst stays engaged with the client until satisfactory resolution, or
appropriate hand-off is achieved.
This role is
responsible for collaborating with others to create a culture of service to the
various user markets. The Application Systems Analyst will interact and
collaborate with fellow application department staff as well as with source vendors
and internal interface teams to create a level of customer service that exceeds
The Analyst follows
standard practices and procedures in analyzing situations or data from which
answers can be researched and obtained. The Analyst exercises strategic and
critical judgment within defined standards and guidelines. The Analyst
collaborates with others to interview clients, capture basic business
requirements, and research existing business and system processes.
- Assists in Laboratory (Orchard Harvest, Orchard Copia,
Labdaq, etc.), Pharmacy and EHR applications design to include functional
integration, dictionary development, interface testing, system testing,
drug pricing updates, daily, weekly and monthly reports, and electronic
transactions as it relates to the clinical systems.
- Interacts with users and applies Laboratory, Pharmacy
and EHR application and business process knowledge to understand,
anticipate, and support user requirements.
- Replicates and diagnoses complex Laboratory, Pharmacy,
and/or EHR application issues and recommends or performs remedial action
to correct problems using comprehensive application knowledge and business
- Produces all necessary application inventory
documentation on systems and applications used by the practices.
- Coordinates vendor meetings and/or network
communications when experiencing significant application systems issues.
- Manages and monitors application system interfaces, and
works with vendor and technical teams to enhance, change and reconfigure
interfaces as needed.
- Verifies that engineering teams are conducting all
necessary system security, backups and OS upgrades in a timely fashion and
after thorough testing.
- Coordinates and manages all technical issues with the
clinical applications associated with improving application systems
architecture to provide best practices and application performance for the
- Provides second level support for clinical
- Performs other tasks as assigned.
6+ years experience in
designing, building, and implementing business solutions using information
Significant experience in business analysis, requirements
definition and deployment of business requirements to information systems.
- 3 to 5 years Laboratory applications experience
- Experience or strong knowledge of Laboratory, test
maintenance, HL7 interface formats (results, orders, ADT), and
integration with other systems
- Subject matter expertise in Orchard Harvest/Copia
- Subject matter expertise in Laboratory business
- Working knowledge of clinical/healthcare field and
- Collaborative, customer-focused attitude and ability to
create value for USON
- Leadership style that builds collaboration
Flexibility to adapt
quickly to changing priorities
Additional Knowledge & Skills
Working knowledge of procedures & utilities, & good written & verbal communication skills
-Working knowledge of technical system design
Working knowledge of industry trends & technology
Working knowledge of company technology processes & procedures (e.g., Open Source)
Healthcare operations and
general Clinical applications experience highly desired
4-year degree in computer science or related field or equivalent experience
4 year degree in the Clinical field of Nursing, Pharmacy, or Laboratory or equivalent experience preferred
General Office Demands
Large percent of time performing computer based work is
The employee is occasionally required to stand, walk,
and reach with hands and arms.
The employee must
occasionally lift and/or move up to 30 pounds
Traditional office environment
Travel occasionally, 10%.
Benefits & Company Statement
McKesson believes superior performance – individual and team – that helps us drive innovations and solutions to promote better health should be recognized and rewarded. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it’s flexible enough to meet the different needs of our diverse employee population.
We are in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting.
But we can’t do it without you. Every single McKesson employee contributes to our mission—whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.
McKesson is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.
Qualified applicants will not be disqualified from consideration for employment based upon criminal history.Agency Statement
No agencies please.
McKesson is in business for better health.