COLLECTIONS Rep for Computershare!!
Posted: November 25, 2016
Reference ID: 166608463
Adecco seeks Collections candidates for COMPUTERSHARE! They are a rapidly growing 3rd party mortgage company in Tempe near Diablo Stadium for Collections openings! ***MUST have Collections experience!!*** Qualified Collections individuals will have proven job stability, a strong attention to detail, be comfortable asking probing questions to identify status and provide current loan updates. Must have a high level of negotiating and problem solving skills to identify problems and offer solutions while appropriately discussing delinquency resolution and loss mitigation alternatives. Candidates must adhere to all policies and procedures, document in client account profiles and must be able to toggle between multiple screens/windows in a fast-paced contact center environment. Candidates must have minimum of intermediate computer skills, understanding of MS programs, data entry, and strong basic mathematics knowledge. Collections associate responsibilities include taking inbound and conducting outbound collection calls for customers regarding past due accounts, identify solutions/payment options for clients. Applicants for Collections openings must have a minimum of 1+ years experience in call center environment. Experience in collections, sales, loss mitigation and/or customer service required. Candidates must have HS Diploma or equivalent. Client resume review and interview required. Pay-Range: $12-$18/hour ¿ depending on experience, qualifications, assessments scores and interview **Hiring Bonus: of $500 after 6 months, including time as temp!! Incentive programs available! Location: I10/Southern, near Diablo Stadium Dress Code: Business Casual (interview in Business attire) Attendance: Strict; cannot miss any time within first 90 days. Schedule: ¿ Training: Monday-Friday 8am-5pm (5 weeks) ¿ After Training: Monday-Friday 11am-8pm, two Saturdays per month may be required 8am-12pm ¿ Upon hire, enrolled into shift bid - Operating hours are 6am-6pm Monday-Friday, two Saturdays per month may be required 8am-12pm Once hired, outstanding benefits are provided, including 401k, Medical, Dental and Vision Other amenities include: ¿ Onsite gym ¿ Free popcorn ¿ Free coffee