Collections Representative
Location:
Hamilton , Ohio
Posted:
October 18, 2017
Reference:
1647580000
Job Description Branch ID:0103

Pay Rate/Salary: $12.00-12.00 / Hour
Are you looking for a great opportunity? Staffmark has a direct placement Collections position with a fast-growing company located in Hamilton, OH! Do you have a call center experience and strong communication skills? If so, we are looking for you!

The Collections Account Manager is the company's primary interface with existing and potential customers. The role includes receiving inbound and outbound calls and solving and/or educating customers on specific account information, concerns, and inquiries to make it as easy as possible to do business with and resolve their delinquency.

Job Duties will include:

  • Listen actively and establish rapport with customers

  • Quickly understand and analyze customer needs

  • Use computer software application to properly service customers' accounts

  • Take ownership of any follow-up work necessary to service customer and ensure that nothing slips through the cracks

  • Speak/Write knowledgably about products and services

  • Adhere to compliance regulations and security policies

  • Consistently meet performance standards set by department


  • Contact Staffmark today to join our team of exceptional people!!!

    Job Requirements Must have 1-2 years of customer service in a call center, retail, or restaurant setting
    Must have strong communication skills
    Team Player
    Extremely customer-focused, positive, and professional attitude

    To apply, please send your resume to lindsey.geswein@staffmark.com

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