Job Description Branch ID:0103Listen actively and establish rapport with customers
Pay Rate/Salary: $12.00-12.00 / Hour
Are you looking for a great opportunity? Staffmark has a direct placement Collections position with a fast-growing company located in Hamilton, OH! Do you have a call center experience and strong communication skills? If so, we are looking for you!
The Collections Account Manager is the company's primary interface with existing and potential customers. The role includes receiving inbound and outbound calls and solving and/or educating customers on specific account information, concerns, and inquiries to make it as easy as possible to do business with and resolve their delinquency.
Job Duties will include:
Quickly understand and analyze customer needs
Use computer software application to properly service customers' accounts
Take ownership of any follow-up work necessary to service customer and ensure that nothing slips through the cracks
Speak/Write knowledgably about products and services
Adhere to compliance regulations and security policies
Consistently meet performance standards set by department
Contact Staffmark today to join our team of exceptional people!!!
Job Requirements Must have 1-2 years of customer service in a call center, retail, or restaurant setting
Must have strong communication skills
Extremely customer-focused, positive, and professional attitude
To apply, please send your resume to firstname.lastname@example.org
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