Popular Service company is looking for a Collections Representative who wants to begin a career with a stable, expanding company. We're looking for: A great communicator An upbeat personality A highly motivated and enthusiastic individual Someone with basic computer skills, working knowledge of IBS is helpful but not required Duties include: Call customers regarding their credit accounts to create payment solutions that are appropriate for their unique financial situations. •Use critical thinking and problem solving skills to overcome obstacles to successfully solidify payment commitments. •Organize list according to severity of delinquency and payment method. •Accountable for reducing delinquency of assigned accounts. •Locate customers using credit bureau information, background checks, loan documents, and other paperwork or databases. •Review terms of sale or contract documents. •Update all customer contact information as necessary •Update customer recurring payment information in system as needed, including payment methods and billing dates. •Record new commitment to repay debt. •Send statements of delinquencies to credit bureau. •Initiate service cancellation proceedings and place with outside debt collection agency. •Report satisfied debts to credit bureaus. •Follow federal and state laws dealing with debt collection. •Generate reports for management.