Adecco is currently looking for a Collections Specialist II in San Diego. This is a contracted position. If you meet the qualifications below please apply now! Responsible for collecting on a higher stage of past due loans and minimize or prevent financial losses for the Company. Main objectives:diminish delinquency, reduce loan losses and protect assets. Responsibilities: Manage and collect the higher past due loans; total loan portfolio of $451,000,000 Follow up on payment arrangements to cure delinquency Assists with customer to determine reason for delinquency and creates payment processes. Determines a agreed upon plan with member to return loan to performing status. Follows up on promises to pay and broken promises. Performs required skip tracing to locate member. Provides high quality, consistent work and documentation. Initiates demand letters, field chases or attorney letters as needed. Reviews and recommends loans for repossession action or charge off. Effectively handles escalated, repossession, charge off, legal or Bankrupt calls. Education, skills, & abilities: Associate¿s degree or equivalent experience Must have at least 2 years of collections experience. Must have working knowledge of FDCPA guidelines and practices. Experience with Microsoft Applications (Excel, Word and Outlook). Must have the ability to work well individually and as a member of a collections team. Excellent verbal/written communication skills; interpersonal skills, combined with flexibility and diplomacy. Credit union and/or in branch banking experience preferred
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