Commercial Account Executive (Lansing MI)

  • Company: Johnson Controls
  • Location: Flint, Michigan
  • Posted: November 11, 2017
  • Reference ID: WD30040033306
What you will do

The Commercial Sales Executive is responsible for promoting and selling Johnson Controls integrated security services and technology within an assigned territory, leveraging relationships, closing new business for Johnson Controls and ensuring customer retention. This person is the Johnson Controls "brand steward", charged with telling the Integrated Security story and clearly demonstrating that Johnson Controls is the leading electronic security provider. The Commercial Account Executive is responsible for securing profitable sales and upgrades to new, existing and discontinued commercial customers while maximizing customer satisfaction and retention by initiating post installation follow-ups. This rep will also have a commanding knowledge of our product line, as well as that of our services.

How you will do it

Adhere to current Johnson Controls policies, procedures, products, programs and services. Create new market share by selling Johnson Controls Security products and services to new local commercial customers. Sell additional products and services to existing accounts that continue to present new sales opportunities. Sell add-ons, amend, and convert existing customer systems to meet the customers' expectations. Renew existing customer agreements. Responsible for resale opportunities within an assigned territory Identify prospects utilizing creative lead-generating techniques and maintain productive working relationships with existing customers. Independently establish call plans and customer follow-up strategies and tactics, and consistently apply time and territory management techniques. Follow up with prospects. Maintain an in-depth knowledge of complete line of products/services and customers' issues and needs through in-house training and reading/research. Obtain referrals and work with Centers of Influence. Process work order and complete all paperwork in accordance with approved and standardized procedures. Conduct post installation follow-up by contacting customer, ensuring commitments were met and affirming customer satisfaction once the customer has been in service.

What we look for

    College degree preferred.
    High school degree or equivalent required.
    Minimum of 2 years experience as a successful commercial sales representative in the security, IT or other technology sales industry, demonstrated by the consistent ability to meet and exceed quota.
    Excellent oral, written and presentation skills with the ability to present to senior level executives within the customer and Tyco Integrated Security organizations
    Action Oriented
    Drive for Results
    Business Acumen
    Customer Focus
    Functional/Technical Skills
    Builds Effective Teams
    Interpersonal Savvy
    Organizational Agility
    Conflict Management
    Managing Diversity
    Peer Relationships
    Problem Solving
    Technical Learning
    Time Management
    Developing Direct Reports & Others

Who we are

At Johnson Controls, we're shaping the future to create a world that's safe, comfortable and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent, and vehicles more efficient. We are passionate about improving the way the world lives, works, and plays. The future requires bold ideas, an entrepreneurial mind-set, and collaboration across boundaries. You need a career focused tomorrow. Tomorrow needs you.

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