Communications Analyst/Trainer
Location:
Lansing , Michigan
Posted:
October 22, 2017
Reference:
6094871
One of our largest customers is seeking a Communications Analyst.

This person will be:

communicating changes specifically throughout the IT department, which consists of over 500 people.

They are considered to be a family of communicators, innovators, challengers, and ambassadors for what superior service and quality can be if technology is used correctly. The organization values their employees and shows it by giving them opportunity to become healthier through a variety of eating options at the cafeteria, a workout facility that is both fancy and functional, and a good work-life balance. They have natural lighting that illuminates sweeping, open spaces where people can share ideas. After hours they have a pretty engaged community among employees, with many doing zumba together, or playing on volleyball, dodge ball, soccer, or basketball together.

Specifics

- Research, prepare, and revise end user communications for projects, procedure changes, and IT related issues

- Assess, analyze, and document end user training and communication needs, including the creation of strategies and plans

- Create, review, and update training materials and documentation

- Establish effective working relationships throughout the organization across business units

- Coordinate and communicate schedules with end users and stakeholders

Provide end user support for product launches and go-lives

Collect training and communication data to support department key performance indicators

Initiate organizational level communications and updates during major IT incidents

Collect and document incident resolution for analysis

Facilitate training for end users through a variety of mediums, which may include classroom settings, one-on-one, and online methods

About TEKsystems:

Join TEKsystems®, a leading IT staffing, IT talent management and IT services firm, and get your career on the fast track. We have more than 100 offices worldwide, and we partner with over 6,000 clients and place over 80,000 consultants per year. At TEKsystems, we seek to understand our consultants' skills, goals and interests, allowing us to present targeted job opportunities on a contract, contract-to-hire or direct placement basis. TEKsystems' leadership in the market stems from our sincere and personal commitment to driving the success of our customers, consultants and each other.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email accommodation@teksystems.com for other accommodation options.

A little about us:
TEKsystems provides corporations with IT staffing, talent management expertise and IT services, enabling them to meet their business objective.

Know someone who would be interested in this job? Share it with your network.