Complex Administrator

POSITION SUMMARY:
The Complex Administrator (CA) is responsible for providing overall administrative support for the Complex and Branch locations, including assisting the Complex Manager in connection with matters affecting the Complex facilities, Financial Advisors, and Support Staff. Dependent on Complex structure and geographic location, the CA may be responsible for multiple office locations, and serve as the escalation point of contact for Branch Administrators.

DUTIES and RESPONSIBILITIES:
  • Perform administrative functions for Complex Management team, including but not limited to, telephone coverage, business travel arrangements, coordination of internal and external meetings & events, and file & calendar maintenance
  • Navigate firm resources and act as a liaison between Complex Management and various internal and external business partners - address requests and escalate as necessary
  • Serve as a point of contact for Complex employees, including but not limited to, benefits/enrollments and registration/licensing and assist with communication around policy and updates as it relates to HR and Registration items
  • Responsible for office management, such as maintaining office supplies, ordering business cards and stationery, assisting in business continuity planning, and acting as point of contact for facilities management
  • Provide administrative support for HR processes (I-9 processing, New Hire and Termination paperwork, Workday, and Taleo)
  • Act as a point of contact for technology projects, migrations, equipment installs/ replacements
  • Prepare, review, and approve T&Es and ENC requests to ensure compliance with Firm policy utilizing online business systems, such as Concur, Ariba, and SMAART
  • Maintain and review Complex finance and expense management information
  • Proactively participate in firm initiatives directed by local management
  • Actively engage in available training and education programs to maintain current status on policies, procedures and risk awareness
  • Facilitate and/or conduct ad hoc projects, trainings, and events for the Complex as necessary
  • Responsible for keeping office utilization updated via the Manhattan System


Qualifications
EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS:

Education and/or Experience
  • High School Diploma/Equivalency
  • College degree preferred
  • Two or more years of related experience is a plus
Knowledge/Skills
  • Strong computer skills and knowledge of Microsoft Office products
  • Excellent verbal and written communication, and telephone coverage skills
  • Strong time management and solid judgment
  • Exceptional interpersonal and client service skills
  • Detail orientated with superior organizational skills and ability to prioritize workflow
  • Team player with the ability to collaborate with others
  • Ability to work in a fast-paced, evolving environment

Reports to:
  • Complex Manager


Morgan Stanley
EOE committed to diversifying its workforce.
M/F/D/V.

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