Compliance Associate - Brighthouse Financial

Job Location: United States : North Carolina : Charlotte  


In January 2016, MetLife announced a plan to pursue the separation of a substantial portion of its U.S. Retail segment. Once separated, the new business will be called Brighthouse Financial.

Brighthouse Financial will serve customers the way they want, need and deserve. It will focus on eliminating the complexity, confusion and cost that can get in the way of many Americans who are seeking financial security. We will bring products to the market that add value to our customers’ lives, and will be guided by a common set of values that focus on the customer and drive accountability.

Brighthouse Financial is seeking high-performing team members who are passionate about the company’s mission.  We are laser-focused on adding value to our customers and minimizing complexity in every decision and action. We are building high performing teams who set the bar high and hold each other accountable.

This individual contributor role supports Brighthouse Financial’s (or, the “Company”) Compliance Programs team. With responsibility for, among other things, policy governance, anti-money laundering (“AML”) compliance, privacy compliance, and investigations at Brighthouse Financial, the Compliance Programs team ensures that the Company complies with applicable laws and regulations governing our insurance and annuity businesses.



  • Perform various data analytics functions, which includes gathering data, calculating and reporting key performance metrics relevant to various Company compliance requirements and processes, including those relating to the Company’s AML, Privacy, and Anti-Fraud programs.
  • Perform complex AML and fraud investigations, including reviewing, logging, and filing, if necessary, federally-required Suspicious Activity Reports and state-required anti-fraud reports.
  • Identify, investigate, mitigate, and report privacy data breaches.
  • Work with the Privacy Officer and the IT Risk function to further develop the Company’s cybersecurity and breach response programs.
  • Support the Company’s suspicious activity surveillance program by gathering data, formatting and distributing transactional surveillance reports, coordinating research performed by associates in the Company’s various business operations, and drafting factual summaries.
  • Support the Company’s Enhanced Due Diligence (“EDD”) program, including responding to EDD requests from business partners and providing recommendations regarding high-risk customers and accounts.
  • Identify and address control weaknesses through monitoring, testing, and remedial action plans.
  • Design, implement, and monitor the progress of initiatives, milestones, and budgets to ensure timeliness and deliverables are met.
  • Translate compliance and/or business needs into specific business requirements.
  • Manage relationships with business customers and leadership, consultants, vendors, and other internal partners.
  • Provide information and/or training to end users to help resolve inquiries related to assigned processes, procedures, and/or initiatives.
  • Perform other duties as assigned or required.


  • 5+ years of relevant experience in the insurance industry or in financial services performing in a capacity related to compliance, audit, legal, regulatory affairs, or another related area of expertise
  • Bachelor’s degree


  • We are looking for an individual who is intellectually curious, flexible, adaptable, and centered in his or her relations with superiors and peers
  • Excellent verbal and written communication skills
  • FINRA Series 6, 7, 24, 26, or other securities registrations preferred
  • Knowledge of regulatory requirements in financial services industry, including insurance and securities industries
  • Excellent analytical, investigative, and writing skills
  • Strong leadership competencies, and an interest in future management opportunities
  • Microsoft Office (Word, Excel, PowerPoint) competency
  • Ability to work effectively with associates at various organizational levels throughout MetLife
  • Strong organizational skills, attention to detail, and strategic leadership skills
  • Successful track record for delivering results in a timely manner






At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.

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