Compliance Testing Manager - Privacy

  • Company: Capital One
  • Location: Richmond, Virginia
  • Posted: January 21, 2017
  • Reference ID: R18062
West Creek 2 (12072), United States of America, Richmond, Virginia

Compliance Testing Manager - Privacy

Title: Compliance Testing Manager - Privacy

Level: Manager

Job Description:

Summary: The Compliance Testing Manager performs a key second line of defense role, to help ensure corporate initiatives and departmental processes comply with applicable Privacy Regulations including but not limited to CANSPAM, FCRA, FACTA, GLBA and Regulation P.  The Compliance Testing Manager will be responsible for performing quality assurance on testing executed by compliance testers. The Compliance Testing Manager will support testers by:

- Providing guidance on development of test plans

- Communicating changes in testing procedure, including schedule changes

- Ensuring that testing results are executed timely, technically accurate, and reasonable

- Reviewing work of Testing Team

- Demonstrating strong problem-solving and conceptual skills

- Demonstrating strong written and verbal communication skills

- Demonstrating strong negotiation and leadership skills

- Pursuing compliance certifications if not already certified

- Traveling to various Capital One locations if necessary

- Navigating MS Office applications


- Manage and develop team of Compliance Testers

- Manage staffing assignments to ensure successful completion of calendar commitments

- Develop test plans, continually validate and improve test design

- Evaluate the accuracy of tests executed by compliance testers and adherence to processes and procedures

- Manage to testing schedules to ensure they are completed in appropriate timeframe

- Identify the need for improved data sourcing and partner with business and IT areas to develop improved data sources

- Manage data sourcing to ensure data is obtained following documented test plans and testing protocols

- Amend testing calendar as needed

- Analyze and document work results

- Establish and maintain strong relationships with Compliance Advisors and Business Areas

- Engage with subject matter experts as needed to determine adherence to test procedures

- Provide updates on testing status as needed

- Support ICTT (Independent Compliance Transaction Testing) and Compliance audit and exams as needed


- Bachelor’s Degree or Military Experience

- At least 5 years of experience working in financial services, specifically within privacy, audit, or an analytical discipline

- Proficiency with MS Office Suite

- At least 1 year of people management experience


- 5 years of financial services consumer compliance monitoring experience, or 5 years of auditing experience, or 5 years of compliance testing experience, specifically within financial services

- 2 years of people management experience

- Certified Regulatory Compliance Manager (CRCM) accreditation

- Certified Information Privacy Professional (CIPP) accreditation

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

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