Computer Equipment Specialist II
Newport News , Virginia
November 24, 2016

Our client is looking for a Computer Equipment Specialist, Level II to support the Fort Eustis NEC and other tenants. This position is located at the Fort Eustis NEC. The CES will be required to prioritize workload from various taskers which will come directly from Remedy Action Request System (RARS), NEC managers or from the on-call IT Service Desk contract employee. The CES must be familiar with creating tickets within RARS and understanding how and when to escalate tickets. Communicating issues regarding the assigned Zone, documenting those issues and troubleshooting those issues will also be required. The CES should be knowledgeable and familiar with the C4IM List understanding the difference of baseline and above baseline services and the responsibilities as it pertains to the NEC and other occupying tenants.

The CES will also be required to install, configure and troubleshoot government furnished equipment and have knowledge of their equipment (laptops, desktops, blackberries, switches, routers, computer peripherals, printers and servers). The CES will be required to image computers on a daily basis, add printers and computers to the network and update IAVAs. Must be able to operate the Service Desk with Tier II Systems Support to include providing on-site services for walk-in inquires. Additional duties will follow based on the requirement of the NEC customer.

Required Knowledge and Experience:

• Must have the ability to diagnose and correct operating system problems.

• Build new systems by installing the Army Gold Master (AGM) approved operating system, baseline software applications, and required security patches.

• Install encryption systems used to protect the data of portable systems such as laptops; and identify and install required drivers.

Security+ CE and Windows 7 (70-680 and 70-685) Certified


Bachelor's degree (preferred) and a minimum of 4 years related experience, or an equivalent combination of education and experience.

Security Clearance:
This position requires a SECRET clearance.

About TEKsystems:

Join TEKsystems®, a leading IT staffing, IT talent management and IT services firm, and get your career on the fast track. We have more than 100 offices worldwide, and we partner with over 6,000 clients and place over 80,000 consultants per year. At TEKsystems, we seek to understand our consultants' skills, goals and interests, allowing us to present targeted job opportunities on a contract, contract-to-hire or direct placement basis. TEKsystems' leadership in the market stems from our sincere and personal commitment to driving the success of our customers, consultants and each other.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email for other accommodation options.

A little about us:
TEKsystems provides corporations with IT staffing, talent management expertise and IT services, enabling them to meet their business objective.

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